Full knowledge management system, providing all the features a service desk needs to ensure consistent, approved solutions and fixes are provided by web, email or telephone. Includes web self-help module to provide client access to straightforward fixes. Set review periods, completely manage user access, choose what to release to self-help, reduce costs, improve staff technical skills. provide training...
Resource Specification
Platform(s):
windows
Date Added:
Jun 9, 2003
Last Updated:
Apr 16, 2005
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License Information
License # 1:
License Type:
Commercial License
Price:
$94.00
Average Visitor Rating: 5.00 (out of 5)
Number of Ratings: 2 Votes
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Average Member Rating:
Not yet reviewed by any member....
Notes
5.00 (out of 5)
