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Description: h2desk is the powerful way to provide online support to your customers. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Generate ticket statistics by departments and users. Manage your emails by importing automatically from multiple POP3/IMAP addresses. Populate the file library with commonly distributed downloads. Manage a troubleshooter to guide users through a series of steps to solve common problems. Keep track of tasks with personal and global calendar reminder systems. Overlook performance with the simple ticket rating system. Intercept common ticket issues by offering solutions from the knowledge base. Seamlessly integrate the system into your web site. Download your free trial today.
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| Resource Specification |
| Platform(s): |
linux, windows, freebsd, osx, sun |
| Date Added: |
Apr 22, 2004 |
| Last Updated: |
Jul 27, 2008 |
| Author: |
Heathco Software |
| License Information |
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License # 1: |
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License Type: |
Commercial License
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Price:
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$149.99 |
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Additional Info:
| Free 1-month trial |
Average Visitor Rating:
4.20 (out of 5)
Number of Ratings: 44 Votes |
| Visitor ratings breakdown by period |
| Last 7 Days |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Last Month |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Last Year |
0 |
0 |
0 |
1 |
0 |
4.00 |
| Overall |
6 |
0 |
2 |
7 |
29 |
4.20 |
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1 |
2 |
3 |
4 |
5 |
AVG |
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| Visitor Rating Totals |
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| 1 |
2 |
3 |
4 |
5 |
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Average Member Rating:
3.67 (out of 5)
Number of Reviews: 3 Reviews
Read Reviews...
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| Member ratings breakdown by period |
| Last 7 Days |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Last Month |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Last Year |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Overall |
1 |
0 |
0 |
0 |
2 |
3.67 |
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1 |
2 |
3 |
4 |
5 |
AVG |
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| Member Rating Totals |
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| 1 |
2 |
3 |
4 |
5 |
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| Other Links by This Member |
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Notes
