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SupportPRO Helpdesk
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Hits: 16175
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Description: SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include:
*Email Piping: Create/Modify tickets based on customer emails automatically
*Feature-packed admin and staff section *Flexible Knowledgebase
*AJAX powered user interface
*Advanced ticket Rule wizard
*IMAP/POP3 support
*Downloads : Share with your clients common files such as manuals etc in the download section.
*Multiple skins to match your web design
*Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments
*Quick View Statistics : View ticket and staff statistics in a graphical manner
*Reminders
*Private Messages *Unlimited Companies
*unlimited Departments
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| Resource Specification |
| Platform(s): |
linux, windows, freebsd, sun |
| Date Added: |
Jan 17, 2006 |
| Last Updated: |
Mar 16, 2007 |
| Author: |
Armia Systems, Inc |
| License Information |
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License # 1: |
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License Type: |
Free Trial
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Price:
| Free |
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Additional Info:
| 2 Months Free Trial of full version |
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License # 2: |
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License Type: |
Commercial License
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Price:
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$99.95 |
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Additional Info:
| Owned License |
Average Visitor Rating:
4.75 (out of 5)
Number of Ratings: 12 Votes |
| Visitor ratings breakdown by period |
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0.00 |
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4.00 |
| Overall |
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1 |
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11 |
4.75 |
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5 |
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Average Member Rating:
Not yet reviewed by any member....
You can be the FIRST one to write a review for
SupportPRO Helpdesk.
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Notes
