 |
Categories |
|
 |
|
Support Center
|
Hits: 8289
|
Description: You will love user interface of SupportCenter from first time you will try it. Support Center is help desk software that will handle multiple POP3 accounts, automatically turn customer emails into trouble tickets that can be efficiently managed based on status, queue assignment, support agents, priority etc. SEO friendly Knowledgebase module will help your customer before they submit new tickets. Automatize whole process with powerful email parser, escalation rules, predefined messages, custom fields, statuses, priorities and customize mail templates, manage support staff according to real-time statistics and bill support time to your customers. Support Center is software with multilingual support, branding options (template based) and no limitations on number of support agents or departments. Support Center is easy to use with intuitive and fast AJAX interface for convenience of support staff. Very reasonably priced package available also for one-time fee! Try our FREE version now !
|
| Resource Specification |
| Platform(s): |
linux, windows, freebsd, osx, sun |
| Date Added: |
Mar 22, 2007 |
| Last Updated: |
Apr 7, 2008 |
| Author: |
www.QualityUnit.com |
| License Information |
|
License # 1: |
| |
License Type: |
Freeware
|
Price:
| Free |
| |
Additional Info:
| Free Edition - 1 online agent and 1 mail account limited |
|
License # 2: |
| |
License Type: |
Commercial License
|
Price:
|
$15.00 |
| |
Additional Info:
| Hosted version of SupportCenter (recurring monthly charge) - unlimited updates for free |
|
License # 3: |
| |
License Type: |
Commercial License
|
Price:
|
$99.00 |
| |
Additional Info:
| UnLimited Edition + 1000 days of free upgrades included and technical support for free |
Average Visitor Rating:
4.69 (out of 5)
Number of Ratings: 16 Votes |
| Visitor ratings breakdown by period |
| Last 7 Days |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Last Month |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Last Year |
0 |
0 |
0 |
0 |
2 |
5.00 |
| Overall |
1 |
0 |
0 |
1 |
14 |
4.69 |
| |
1 |
2 |
3 |
4 |
5 |
AVG |
|
|
|
| Visitor Rating Totals |
|
|
|
|
|
| 1 |
2 |
3 |
4 |
5 |
|
|
|
|
|
Average Member Rating:
5.00 (out of 5)
Number of Reviews: 3 Reviews
Read Reviews...
|
| Member ratings breakdown by period |
| Last 7 Days |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Last Month |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Last Year |
0 |
0 |
0 |
0 |
0 |
0.00 |
| Overall |
0 |
0 |
0 |
0 |
3 |
5.00 |
| |
1 |
2 |
3 |
4 |
5 |
AVG |
|
|
|
| Member Rating Totals |
|
|
|
|
|
| 1 |
2 |
3 |
4 |
5 |
|
|
|
|
|
|
|
|
Notes
