Description: Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automatic creation of tickets from incoming e-mail, live chat, remote desktop, asset manamgent, Active Directory/LDAP integration, automated assignments and notifications, automated e-mail alerts, user customizeable interface, task scheduling, billing, outlook integration, extensive workflow rules, knowledge base, advanced administration console and much more at an incredible price.
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Notes
3.22 (out of 5)
