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DanPHPSupport is a PHP-based support ticket system. It is designed to be easy to use, yet provide all the good features to make the average user happy. It has a support ticket system, as well as a Knowledgebase (where you can enter common questions into a searchable database). It also includes support for canned responses, multiple ticket categories, definable severities, user management, unlimited administrators, and more! There's also a BBCode editor for formatting posts, and a rich text area for editing Knowledgebase articles!
Most of the current free support ticket software is bad quality with problems such as limited features and major security holes. DanPHPSupport will eventually change all this
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Free
Version: 1.0 Platform(s): linux, windows, freebsd, osx, sun Updated: Fri Oct 13 2006 |
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ExoPHPDesk is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one.
Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages.
Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets.
Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins.
IP Lookup feature to check the server status of specific ports.
Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup.
And Much Much More. Easy Web-Based Installation. 1.2.1 is much more secure now.
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Free
Version: 1.2.1 Platform(s): linux, windows, freebsd Updated: Wed Feb 1 2006 |
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ContatoXQ is a module of contact with Login of user, complete Administration and several templates. It possesss form of unknown sending with optional for creation of account on the part of the User who from its panel consult, management and carries through new sendings. The administrator of the system in turn manages through its Panel, contacts and accounts of Users, answering, editing, erasing. All emails are sent only as acknowledgment forcing the user to enter in its panel to manage its contacts, this caracteristica was kept objectifying to facilitate to the organization and maintenance of the description for each user a time that the description is kept in Data base. Moreover, design was created with the care to facilitate its insertion in central page of Sites existing with 5 templates available for standard.
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Free
Version: 1.0 Platform(s): linux, windows, freebsd Updated: Fri Nov 4 2005 |
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PHP Zen Help Desk Features, trouble ticket creation, help desk knowledge base search, trouble ticket status checking, sorting by ticket number, category, status and who the ticket was assigned to. This is a great help desk application for anyone wanting to quickly deploy a helpdesk solution in their information technology department.
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Free
Version: 2.0 Platform(s): linux, windows, freebsd, osx, sun Updated: Tue Apr 19 2005 |
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