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| Total: 119 Displaying: 61 - 80 |
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Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base, advanced administration console, report builder and much more at an incredible price.
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Commercial
Version: 4.0 Platform(s): linux, windows, freebsd, osx, sun Updated: Thu May 10 2007 |
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Costing only $8.00, the professional version of the highly popular Fast Track Sites Trouble Ticket System is extremely affordable. This new and improved version has a large amount of features including: a better GUI, User Administartion, custom problem categories, emailing options, and much much more. This version contains a completely redesigned User Interface, and the underlying code has also been reorganized to allow you greater control over your customer's tickets, and also makes it a better experience for them by allowing them to easily see which ticket are open or closed, and also when they were updated. The new design of the Fast Track Sites Trouble Ticket System Pro Edition also allows for easy changes to it, the stylesheet has been redone for ease of changes.
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Commercial
Version: 1.06.05 Platform(s): linux, windows, freebsd, osx, sun Updated: Tue Mar 6 2007 |
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Ware Support is a full-featured help desk and support ticketing system developed in PHP and MySQL. This system allows you to setup unlimited representatives, tickets, and users, categorize tickets, prioritize tickets, assign representatives to specific categories, customize alerts, and much more. Licenses are $20.00 which includes unlimited upgrades for life.
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Commercial
Version: 1.0 Platform(s): linux, windows, freebsd, osx, sun Updated: Wed Dec 13 2006 |
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Full Featured Customer Support Application. Easy to use client interface, powerful administration. Automatically import emails to the ticket system for ease of support management and tracking and/or use the web inteface. Includes all expected functionality including Smart Knowledgebase, Trouble Shooter, Announcements, Downloads, and Submission of Tickets. Reduce support requests by automatically searcing Knowledgebase when clients submit tickets, automatically offer possible solutions. Pool together your entire support staff's knowledge and experience into a single channel to provide the best support for your clients. Advanced features such as Filtering rules, Spam filter, and Communication tools along with many others.
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Commercial
Version: 3.54 Platform(s): linux, windows, freebsd, osx, sun Updated: Mon Nov 13 2006 |
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PowerHelpDesk is a simple to use helpdesk software with: Windows login mask, three different access-levels: admin (full rights), leading postion (advanced rights), employee (basic rights). || New feature: MySQL5 support || Features: case registration by intranet or internet, intuitive operating & handling, pursuit of the course of a case/ticket, quicker reaction time on newly opened cases, clear separation between assigned and unassigned cases/tickets, case survey for the user, notes / commentaries to a case, flood control, highly customizable, create your own layouts (with templates and CSS), admins can create and change users, overdue reports. || Requirements: JavaScript, MySQL 4.x or higher || Configuration: safe_mode on/off, register_globals on/off || PHP mail: SMTP || Available in German and English (Spanish, French on demand).
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Commercial
Version: 2.0 FINAL Platform(s): linux, windows, freebsd, sun Updated: Tue Sep 26 2006 |
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This script will help you to design a professional website by offering professional support help desk services. This services can gain supports from repeat customers, increase customer loyalty and satisfaction and eventually maximize your online profitsAdmin panel features 1/ supports unlimited departments, operators; 2/ add, edit, delete troubleshooters, knowledgebase, announcements & downloads; 3/open, reopen, close tickets; 4/email auto responder. User panel features 1/ submit, re-open, close & check the status of a ticket; 2/browse the troubleshooters, knowledgebase & announcements by the Admin/operator; 3/download admin files; 4/quick access to popular FAQ & knowledgebase topics.
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Commercial
Version: n.a. Platform(s): n/a Updated: Sun Aug 27 2006 |
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Bells and whistles don't make a great software. But a solid ticket support system with integrated live chat and anchored in the technical and customer support you rightly deserve before, during and after the handshake does. We understand that.
Enter Omni Help Desk, a no-nonsense software that quickly and easily allows you to manage, monitor & maintain unlimited agents, departments and tickets via: A lightening-fast interface + Website integration + A knowledge base extractable in whole or part to your customer tickets + POP3 email piping + Auto-refresh every 30 sec + Unique ticket category creator + Customizable canned email. There are no hidden charges or setup fees at Omni. Drive our demo while a tech conducts an instant compatibility check of your server, and remember, if you need it managed, monitored and maintained absolutely right from the get-go, power it with Omni Help Desk. Ask for a 10-day FREE trial, FREE installation! FREE when you purchase OSS Del5!
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Commercial
Version: 1.0 Platform(s): linux, windows, freebsd, osx, sun Updated: Sat May 27 2006 |
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Web4future eDesk2 is the most advanced help desk system package available today. In over 3 years of development, the list of features and modules increased dramatically over number of features our competitors offer.
The system now supports unlimited technicians and departments with strict rules between them, file upload and download, auto-assigned ticket system, unlimited mailing lists, support groups, bug reporting and tracking (for your clients), message archive and many many other features currently used by helpdesk companies around the world.
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Commercial
Version: 2.1 Platform(s): linux, windows, freebsd, osx, sun Updated: Tue May 9 2006 |
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Supporting your customers has never been easier. IntelloDesk will allow you to handle all of your customers inquiries, tickets, and emails, all in one location.
IntelloDesk comes complete with WYSIWYG Knowledgebase Management, adaptive spam filtering, Server Statistics, Ticket language translation, attachment handling, email piping, detailed ticket statistics, task managment, private messaging between staff, suggested solution articles, templating and skin system, and a plugin system that allows you to integrate IntelloDesk into 3rd party systems or simply expand on IntelloDesk's power features.
Forget cumbersome helpdesks, and confusing installation processes. Come see what you've been missing!
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Commercial
Version: 1.0.8 Platform(s): linux, freebsd Updated: Fri Apr 21 2006 |
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AgileBill features a powerful ticket system that seamlessly integrates with its comprehensive billing and account management tools geared for multiple industries, including digital goods, web hosts, ISPs, and VOIP providers.
The Ticket system supports e-mail piping via POP and IMAP accounts, unlimited staff with configurable permissions, unlimited departments with customizable group requirements so you can sell access to clients needing varying support levels, as well as powerful search and reporting capabilities.
With AgileBill, there is no need to maintain separate systems for account registration, management, and authentication as it handles all this as well as billing, invoicing, and reporting on the commerce side. Other available plugins for AgileBill include Affiliates, Campaign Tracking, Web Hosting & Domain Automation, Integration with popular CMS and Forum Systems, Content Protection for sellers of Digital Goods, and much more.
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Commercial
Version: 1.4.92 Platform(s): linux, windows, freebsd, osx, sun Updated: Tue Oct 4 2005 |
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| Total: 119 Displaying: 61 - 80 |
Pages: 1 2 3 4 5 6 |
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