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RepairShop is a brand new way to manage your repair service department. From repair arrival to departure, it will help you to keep work, customers and bids organized. It will file your customers, build repair forms, generate work orders, hold jobs lists, remind you when jobs are waiting for too long or if items has been forgot. RepairShop will collaborate with your customers, telling them when there are updates to their job entry, and it will let them approve or refuse your bids - ONLINE.
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Commercial
Version: 2 Platform(s): linux, windows, freebsd Updated: Tue Aug 9 2005 |
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DeskPRO is an advanced web/email support system. Features email processing, attachments, custom fields, multi lingual, calendar, tasks, instant replies, custom reporting, visible source, pms, over 80 settings, tech permissions, payment functions, advanced FAQ, saved search queries, escalations and much much more.
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Commercial
Version: 2.0.1 Platform(s): linux, windows, freebsd, osx, sun Updated: Wed Apr 27 2005 |
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The PMOS help desk, once sold commercially, is now free and open source. The ticket system allows for unlimited staff members and departments, ticket statistics, auto-replies and pre-defined responses, searchable knowledge base, customer surveys, POP3 importing, private staff messages, and much more.
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Version: 2.4 Platform(s): linux, windows, freebsd, osx, sun Updated: Tue Feb 1 2005 |
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Flextic is a powerful helpdesk management application based on ticket system.
Flextic is full featured live support package. More personalization function, easy to use client interface for your visitors, manage ticket, faq, news, newsletter, template, validation, statistic, option, skin, languages, ... Create a lot of groups for most powerful use of user/admin Area, create staff, admin, superadmin, user, validator, ...Simple installation procedure and full support. Licensed area where download new skin, languages, update/upgrade and bug fix.
With rel. 1.002 :
admin/staff wap site, for management from mobile
realtime alert : software for your pc to receive realtime notification of ticket, message, and users..
And more other ..
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Version: 1.002 Platform(s): All Updated: Thu Aug 5 2004 |
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IssueTrak is a leading provider of 100% web-based Help Desk, Support Desk, Asset Management, and Issue Tracking Solutions. Our customers in 13 countries around world include Exxon, EDS, Sprint, Time Warner, Verizon, Knight-Ridder, Ralph Lauren, AC Nielsen and hundreds more across 21 major industry groups.
The IssueTrak solutions provide a complete problem resolution engine, including a two-level knowledge base, Active Directory/LDAP support, incoming e-mail support and a complete Asset Management solution. Based on Microsoft SQL Server Data Base technology, the IssueTrak solutions are designed from the ground up to be extremely easy to use, installs in less then one day, provides 100% remote web access We provide the best technical support and customer care in the industry and continue to have nearly 100% customer satisfaction.
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Version: 5.0 Platform(s): Microsoft SQL Server Updated: Tue Jun 1 2004 |
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