Customer Support

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With AnswerChat you can track and chat with the visitors to your website(s). See who is on your site(s) and see what search engine and search term they used to find your site. Chat with your site's visitors and turn them into customers. AnswerChat is the low-cost customer service solution. No plug-ins or add-on software are required for visitors to your site(s). All they need a browser with java enabled. The fully functional free 30 day trial version available. ... (show more)

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CRMExplorer helps the SugarCRM user to get more transparency on all CRM objects and their interconnections: what we call structural visualization and network analysis. Using our innovative visualization methods such as DependencyGraph, TreeMap or ListView, you can browse and explore your SugarCRM data in a completely new way. Easy to use, flexible and highly interactive.... (show more)

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iFreeTools CRM is a Free CRM tool built over Google App Engine, for use with Google Apps. Sign up with just your Google Accounts and start using the tool for your Sales, Marketing and Customer Support functions. Available Modules include.. * Leads * Accounts * Contacts * Opportunities * Campaigns * Vendors * Products * Cases * Solutions * Tasks * Users * Audits Other features.. * Customization * Rebranding * Mapping to your sub-domains (http://crm.yourdomain.com). For details on dedicated hosting which enables minimum of 2000 emails/day and 1GB of storage (additional capacity can be purchased directly from Google) refer to http://crm.ifreetools.com/about... (show more)

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IMsupporting, Talk to your website visitors instantly in realtime. Recieve notifications via SMS of new chat/support requests. When someone visits your website and you or your support team are online they are presented with a button where they can talk to you LIVE in realtime. You can ban abusive users and keep track of who has been responded to, Push users to other pages on your site to assist them plus much more. With the simple and fast features its not overly complicated like some other sites enabling you to do whats needed. Help users, retain users, even increase your chance of sale by answering questions directly. ... (show more)

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Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers.... (show more)

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Sent by the client system WHMCS Support tickets do you have set the time interval of control over the audio and visual alerts will inform you. And control are the answers to the incoming ticket software interface on your desktop allows you to do completely.... (show more)

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Create a report of all the programs that start with windows. This simple (vbs) script will create an HTML file with each item that starts with windows. This can be very useful for troubleshooting performance problems or viruses. Super.

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Support Now! is an online support system designed specifically for businesses to interact live with their website customers, resulting in an improved service and ultimately increased sales. >> Increase Your Online Sales * Increase sales by 50% or more * Convert visitors into customers * Reduce site/cart abandonment >> Improve Customer Support * Instantly support website visitors * Reduce waiting times * Reduce support costs Try Support Now! FREE for 15 days!... (show more)

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Ace Operator enables live interactions between company representatives and customers from the company web site. It allows customers to contact live agents at the click of the button, engage in interactive conversation and exchange information using multi-media content. It also allows companies to monitor visitors to their web site and initiate a conversation. It is an excellent tool for low-cost pre-sales support and any kind of customer services over the web. And, best of all, it is one of the most affordable solutions around. Ace Operator has excellent support for running it in a hosted environment. ASPs, ISPs and web hosting companies can host Ace Operators for their clients to create an additional source of revenue.... (show more)

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An accurate online mortgage and home loan calculator, with the caculation results showing you your monthly borrowing power.

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Bocazas Live Support allows you to communicate with your web site visitors providing instant support. You can monitor your visits and know where on your website they are at any moment. By Interacting with them, you boost your revenues and build customer loyalty. The program allows you to send images or files, navigate with the customer and send html rich content. You will be able to guide the customer through the site and close a deal before he decides to close the browser. It will provide you with the necesary competitive advantage.... (show more)

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Breathe some life into your digital world with Flash Livehelp and watch your sales soar. What makes our system unique is that in addition to the Livehelp Administrator you will receive a flash web client(swf) which you can post on your web site and/or web auctions PLUS a flash desktop client(exe) which can be distributed to customers, clients, family and friends via CD, download or email. Setup in minutes, no monthly fees. Requires 1 MySQL database and PHP. Try the web client now at Flash-catalogs.com.... (show more)

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Desktop-quality pop-up help for your website. Centralized, searchable database of help records. Help matched to user proficiency, job function, language, etc. Managers can update to reflect policies and procedures. Help Manual assembly & printing.

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COMMUNICATE - Brings life to your WEB SITE AquaSoft LTD. has developed a unique "no download" software product that recognizes ALL the users visiting a website and enables full communication between webmaster and surfers and among the surfers themselves.AquaSoft LTD has named the software 'Communicate'. Communicate is designed to create virtual communities around a portal, bringing together surfers with shared interests and generating loyalty to the site. Communicate comprises several applications such as: Customer Relationship Management (CRM), E-commerce, possibility to adapt the program's design to the site's character, cellular, creating site loyalty and support for content push.... (show more)

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Customer service software that interfaces with clickchatsold.com for live support and chat with your customers, with an easy to install and use interface. Features: Instant proactive communication with your visitors, Remote Browser Control (Web Page Redirection), Easily Customizable interface and greeting/Away messages, Chat Buttons on site and emails, Compatible with any web sites, and Works on "shared" Web hosting service.... (show more)

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With REFOG Keylogger, family hardware activities are no longer a secret. Instead, the keylogger software keeps track of what each user is typing, which sites are being visited, what software are being used, and what images are being viewed. All of this info is recorded by the undetected program that runs 24/7. With comprehensive reports on each user's activities, guardians no longer have to worry about their children's activities.... (show more)

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It enables to organize tracking of client requests and create the scheme of help desk management using ITIL. Streamline your customer service process! With IBN Help Desk you reduce time for company issues coordination. Its rule-based aggregation feature allows support staff or various departments within your company to track issues in a single location. Please visit our website for more details....... (show more)

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Kirzenchat's LiveHelp is an out-of-the-box solution for anyone looking to add live customer support quickly and easily to their websites. Our software's have been tested with thousands of real, live users (not simulated robots) and is capable to enterprise websites as well. The licensing options give flexibility to anyone. The fully featured software includes fmultiple useful options to serve and aid your visiors and all options include free lifetime upgrades.... (show more)

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Value for Money - "APS Live Chat" costs less than many customer support softwares available but it does not mean that it is inferior and less reliable than any other software. Within a few weeks you will realize that it is money well spent. It can boost your on-line sales by 20-50%. Performance - "APS Live Chat" is developed using the latest cutting edge technologies. It has a very strong architecture and it has performed very well over the past couple of years. We constantly add new features and we always try to give you the best product and service. We do not charge any money for the future upgrades. It is fully customizable and you can change the screens to have the same look as your website has. It is being used by many businesses worldwide. 15 Days free trial - You can try "APS Live Chat" free for 15 days. No credit card is required at the time of Sign Up. No set up fees. ... (show more)

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Website HitchHiker is an easy to use Javascript browser that attaches itself to your webpages. Visitors to your site can EASILY bookmark, print pages, search, and more. In addition, you can move the HitchHiker to anywhere on your page. Users can close the Website HitchHiker and easily bring it back by double clicking anywhere on your page. The script is easy to install. All you have to do is copy the code into body of your page and upload 2 images. It's something that is different and will get your website remembered. ... (show more)