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Old 12-22-03, 09:21 PM
cybermed cybermed is offline
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Reviews

I agree the editors at HotSripts are censoring the Reviews, I had several clients make reviews and they never showed up! OK, HotScripts will direct you to their Terms.. The review system is suspect.

A frequent HotScripts.com user...

Quote:
Originally Posted by Techmonkey
I'm starting to doubt the integrity of Hotscripts review system.

I posted a poor review of a script I purchased based on completely unnaceptable customer service from the company that sold me the script. After I posted my review, the company made a sincere effort to make things right with me, even going as far as making some custom script modifications solely for my own use. I went back to Hotscripts and edited my review to reflect this effort on the part of the script author. I did not remove the information regarding the poor service, just added info about them making it right in the end. After all, it's more valuable for potential customers to know the full history behind a transaction than to just see perfect reviews of companies when it's unlikely that they are an accurate reflection of all business done with the company.

This is a product we paid 4 figures for. When making such a purchase from a small, unkown, overseas company, I need to have all the information I can get about them before making a decision. This is where the problem comes in.

When I made my edit to the review and it went into editorial review, it jusdisappeared completely. I emailed Hotscripts about it but never got a response. What happened to my review?

This script now has nothing but good reviews. Needless to say I am suspicious. I don't think I could spend over a thousand dollars again based on the reviews at Hotscripts.
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