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All ASP Pages giving HTTP 500 Error on IIS

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Old 06-11-08, 03:28 PM
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All ASP Pages giving HTTP 500 Error on IIS

Hello All,

I have a developer box which has been exclusively used for ASP.NET so far without any problem by one of our developers. Today the developer tried to run a regular ASP page on that same box for the first time in several month, and noticed that all ASP pages show an HTTP 500 Error.

The System Event Log shows the following Error:

Code:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10004
Date:  6/11/2008
Time:  11:59:11 AM
User:  N/A

Computer: DEVPC48
Description:
DCOM got error "Logon failure: the user has not been granted the requested logon type at this computer. " and was unable to logon .\IWAM_DEVPC48
 in order to run the server:
{3D14228D-XXXX-YYYY-ZZZZ-00C04FD919C1}
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

DCOM got error Logon failure: the user has not been granted the requested logon type at this computer and was unable to logon
Along with the following warning:

Code:

The server failed to load application '/LM/W3SVC/1/ROOT'. The error was 'The server process could not be started because the configured identity is incorrect. Check the username and password.
My guess is this has to do with IUSR and IWAM Security Permission. Anyone have a solution for this?

Thanks,
Pete
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Old 06-11-08, 05:37 PM
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Found the solution. The problem was that the IUSR and IWAM accounts passwords were not synchronized in IIS Metabase, Local Users and Groups and Component Services.

To fix it:

1. Download and install IIS Metabase Explorer.
2. Run IIS Metabase Explorer. In the main list view, copy the data value for MD_WAM_PWD into notepad.
3. Go to Control Panel > Administrative Tools > Computer Management and expand the "Local Users and Grouups > Users" tree node.
4. Select the IUSR_<NAME> and IWAM_<NAME>, right click and choose "Set Password".
5. Copy the password obtained in step 2 as the password for both user.
6. Go to Control Panel > Administrative Tools > Services, and restart the IIS Admin.

That should do it.


Pete
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