Thank-you everyone for your comments.
Just to answer a few things. Yes, a demo will be available shortly, within a few weeks or so. In addition to this the Live Help scripts are completely customizable.
The poll on the current site is currently being implementated. The current website doesn't use sessions at the moment and cannot store whether a user has voted.
Thank-you.
Regards,
stardevelop.com
Visit:
http://livehelp.stardevelop.com