[dennell]

Hi i was just wondering whether anyone knew of a php-open source program where a user can log a computing technical support issue and get a response from one our our technical support staff, but we would need the answers to be kind of archived.

Can anyone help... wth any possible kind of answer. What I am looking for is an online technical support system that handles user querys.

Thanks

[arstanj]

Originally Posted by dennell

Hi i was just wondering whether anyone knew of a php-open source program where a user can log a computing technical support issue and get a response from one our our technical support staff, but we would need the answers to be kind of archived.

Can anyone help... wth any possible kind of answer. What I am looking for is an online technical support system that handles user querys.

Thanks

Hi,
I did some Googling, found these:

1. http://www.oneorzero.com/
2. http://otrs.org/
3. http://otrs.org/
4. http://www.ebsuite.com/

check out these links.