[kappler0]

Hi-

Here is my problem - (other than i get no help from my host) and i dont have root access

In WHM one of our 'reseller' accounts username was changed... The change brought all the email / misc settings to the new username, but none of the mysql db's... (The db's are still there (somewhere) because the scripts calling them still operate properly, but they are not showing up in cpanel)

What can i do to retrieve them so i can create back-ups or access with phpmyadmin?

Thanks alot!!
Scott

[blaw]

Hello,

Do you mean that the CPanel menu item does not show up in your CPanel? OR is it just your particular account whose name has been changed?

If the latter, you may want to check the database name / user. CPanel, by default, prepends each username + underscore before each db/username. (e.g. If my username is "blaw" and my db name is "mydb", then the real db name is "blaw_mydb", so if you change the username to - say "shoide", then the database gets renamed as "shoide_mydb"). HTH.

[kappler0]

right - i understand that -

in cpanel after the move, it shows 0 databases:

MySQL Databases 0 / unlimited
Disk usage 139.92 Megabytes
SQL Disk usage 0.00 Megabytes
Disk space available 196.08 Megabytes

There were 16 separate db's listed in the account prior to the name change - it seems that they aren't linked any longer or something....
thanks