[Gunnapaul2]

I've been looking for a car script classifieds site and thought I had found exactly what I was looking for when I came across Oxyclassifieds. It has all the features and functions to suit my plans. There is one major problem though, included in the price you get:

1. The script.
2. Script installation.
3. Free hosting for a year.
4. 6 months support and upgrades.

That all sounds great, but there's one thing stopping me from going ahead and purchasing the package, the long time it takes to receive a response from a support question. I have recently sent 2 emails to them with regards to some questions on the site and script. The first reply I got took approximately 1 day to receive a reply. The second email I sent in response to their email has now gone un-answered for 2 days!!!

You may be thinking 2 days isn't that long and I should be more patient, but what if I have a major problem with the site which needs urgent attention and I have paying customers on my site who need the problem fixed so they can complete their classified ad? It's not going to look particularly professional if 2 or more days later I finally get the problem fixed. The customer/s with problems are going to probably leave the site, never come back and tell their friends to avoid that site.

If I am going to run a classifieds site with limited knowledge of web design/html/php, etc I need to know I'm not going to be left on my own with no support, surely if you're offering 6 months support you would respond to the help pretty much immediately?

Anyway now that I've rambled on for a bit I'll get back to my question, has anyone dealt with Oxyclassifieds before? Has anyone needed to use their support but not got it?

Thanks.

p.s. I hope this is an appropriate forum for my topic.

[Gunnapaul2]

Guess not then

[gustavv]

Hi, I´m waiting for a ticket support for the last two months. I send them a lot of tickets and nothing. When did you buy your license? I´m really worried about that.

[Gunnapaul2]

I haven't yet bought a licence thank goodness, I only had their 1 month trial installation on my domain. They haven't bothered to reply to me so they have just lost money on a sale, stuff them, their loss.

People like this amaze me, they spend all this time, money and effort into trying to make and sell a product but when they get genuinely interested people thinking of buying it they have no interest what so ever, just doesn't make sense to me.

[pelo24]

Just did the same thing to me *** ~~~~~~~~~~~~~~~~~~~~~~ do not buy from this *****
this is the 2nd time this has happened i payed www . classifiedscript . org for a site to $99 and they gave me nothing . whats going on with this guy you have the site just send and and make money.

I have a cuzzin that going to make me a site and ***** all sell it and make it all good..

but i do not know how long.


THANKS TO::::::::: OXYCLASSIDIEDS.COM AND TO .classifiedscript.org ......... FOR TAKEING MY MONEY AND GIVEING ME NOTHING .
***** AND 1 DAY ALL TAKE ALL YOUR BUSINESS.

POKERPETE24@hotmail.com is my name if you would like to say sorry and give my money back.


and if anyone has a good site

[freecityad]

i had the same problem with them..i was ready to buy the script when i saw that the support is terrible..you wait for a repo days or even weeks.. now i'm using a script who is not very modern at design but has many useful featured options and doesn't cost much and the Support Service is realy helpul and fast. if you r interessed visit my site and let me a message there and tell me if u like it ..

[kiler40]

I'm just as disappointed as you guys are, so I went on a hunt for the owners. I found this info below:

Registrant Contact:
Ovidiu Ene
Ovidiu Ene ()
Fax:
Str Olari Nr. 2 Bl 623 Sc.C
ap 3
Iasi, IASI 700675
RO
Administrative Contact:
Ovidiu Ene
Ovidiu Ene (ovidiue@yahoo.com)
+40.721566415 <---------------------------- I THINK THIS is HIS #. I can't call from my country
Fax:
Str Olari Nr. 2 Bl 623 Sc.C
ap 3
Iasi, IASI 700675
RO
Technical Contact:
SiteProduct Web Services
Administrator DNS (administrator@siteprotect.com)
+1.3122362132
Fax:
1 N State Street
12th Floor
Chicago, IL 60602
US
Status: Locked
Name Servers:
ns1.unixengines.com
ns2.unixengines.com
Creation date: 27 Jun 2006 00:00:00
Expiration date: 27 Jun 2011 10:30:08

[Bremendeluxe]

The Script isnt that bad ! we try to help ! ! ! www.oxyclassifieds-support.de private help side.