[bigprof]

Hi,

I'm looking for a help desk application in PHP and MySQL, with the following features:

* Ability to enable/disable user registration from the admin area

* Ability to limit the number of tickets a user can open to a specific limit (customizable per user) and to display a customizable message when a user tries to open a new ticket after exceeding his limit.

* The login process should be protected against brute force logins

* Preferably uses ajax and jQuery UI

I'm looking for either a paid or free solution ... Any suggestions?

[lemon]

I think you can have a look at kayako script. Its one of the most well known help desk applications as i know. And of course theres other scripts too but i think its a good one.

[john_collins]

Have you checked this list:

PHP Customer Support Scripts for Help Desks | Search & Download Software Free

[robertflorish]

AJ Helpdesk is the best php helpdesk script and also it is available in SAAS Hosted which is the best free helpdesk software solution.

AJ Help Desk - Web Based Help Desk Solution | Remotely Hosted Customer Support

[JustSayNguyen]

You should consider EnterpriseWizard (IT Service Management Tools and Solutions | Business Automation Software) we use it at my software company and its probably the best web based helpdesk, and its free if you're under five users.