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WHM IP Address error

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Old 11-30-06, 11:41 PM
cancer10 cancer10 is offline
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Question WHM IP Address error

In my whm, when I try to create a new account under "Account Functions" I get this error:

Code:
Unable to find an ip address

In the "Ip Address (only for new ip-based accounts)" combo box there are no IP address..

can someone please tell me how to add IPs in the combo box?

http://i16.tinypic.com/3ywejxx.jpg

Thanx
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Old 12-01-06, 12:18 AM
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mab mab is offline
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Just a guess, but the Ip check box [] probably needs to be checked to get it to assign an ip address to a new account. If it still does not work, it is possible that you don't have a pool of ip address that can be assigned. Basically that this resource does not exist for your hosting package.
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Old 12-01-06, 12:22 AM
cancer10 cancer10 is offline
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Please see the screenshot included in my first post, there are NO Ips in the list....


how do I add an IP to that combo box?
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Old 12-01-06, 12:24 AM
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I did look at the screen shot, that is how I know it has an Ip checkbox.
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Old 12-07-06, 08:40 PM
mxhub mxhub is offline
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Leave it as it is. The server will use the default shared ip when setting up the account.
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