Crafty Syntax Live Help (CSLH)

Author: Derrick

The amount of features in this application is nothing short of astonishing. I sought out looking for a live php help solution and this amazing piece of work has profoundly exceeded my expectations...ten stars if there were an option! Thank you! D Stewart BigLickMedia.com

Author: Wesley Slade

This is a great product! It's a credit to GPL products everywhere. I've used it for about two months on a moderately busy site and it works perfectly. I've tried all of the features and they each work as advertised. There has even been an update since I've used the script. Buy it...I mean use it, but send the developer a nice PayPal gift.

Author: Dave Robinson

Crafty Syntax is an excellent bundle of features given that it is free. However, it has many flaws. It is an intensive script to run and to utilise the better features, such as user tracking, you must use a 27k js file which can have dramatic effects on page loading - especially on first time visits (the most important ones). The front and back interfaces are not too pretty and will usually need work before going live. Donation nags and a tightly controlled dev site don't feel very open source.

Author: john.meier

Eric Gerdes has created a superb chat system. Install is easy and the system is feature rich. I have setup many many chat systems to showcase to clients and this is by far the most versatile for the price :)

Author: Michael Hasenberg

I have tried a lot of commercial live-support-programs, but crafty syntax is the best you can get! super-easy to install, easy to work with and every new release brings new great options! and the community on the cslh website is very nice and helpful. so what more can you ask for? if you are looking for livesupport on your website: stop looking! just download crafty syntax!

Author: Robert Palmer

This is by far the BEST live support we have used! And we've paid $$HUNDREDS$$ for LESS FUNCTIONAL software! This guy MUST be donated to! He even changed part of the script to suit our personal prefernces for FREE! NO WAY! We sent him MORE MONEY he well deserved! PLEASE SUPPORT THIS GUY. He's doing one HECK of a job! GREAT ONE-ON-ONE SUPPORT TOO!

Author: Mike Keeney

I've used CraftySyntax for a couple of years now and I haven't had a single complaint. It enhances our customer service tremendously. It has almost all of the features of the commercial (big bucks) Live Help programs, yet it's free, (donationware). CraftySyntax is easy to install and certainly stable. One of the best things I like about it is it's ongoing development. Plus, the author is easy to contact and quite friendly.

Author: Mandy

I'm not a pro with website building and don't know much about php and scripts but this was so easy to install and use. It has so many more features than I had expected from a free program, I would choose it over any other premium paid service any day. I've been using Crafty Syntax for nearly a year now and it just keeps getting better.

Author: Chris Wood

This Free tool is professional as they come, simple to set up, and is helping my clients bring in customers and complete sells.

Author: Chris McEwen

I agree that CSLH is an excellent script. I'd warn you though that if you ask a question, the author may just blow you off with an insult. If I can't trust the author, I can't trust the software. It's coming off my system.

Author: Kristy C

This is a great script for those wanting to have professional live support on their site (guaranteed to impress visitors and project an efficient image). Easy to install and use. I still can't believe it's free!

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I rather suprised at the quality of this system. CS Live Help has features that rival it's commercial counterparts, yet it's free. The codebase has been stable, and support has been responsive.

Author: Simon Liddicott

This script is complete, easy to install and free. The script operates entirely as PHP/HTML in the browser which avoids the issues which using java applets may raise, but the downside is that features are limited if the browser has anti pop-up features enabled.

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This script ROCKS! By far, one of the best scripts I've seen, whether free or for sale. Watch out for the ripoffs out there who are charging money - go straight to the source and support the real thing. Crafty Syntax is the best!

Author: Mark Fischer

So many programs, so many problems. CS Live Help is so easy to install and so stable, you just need no forums and usergroups to get it done. I checked it locally - went fine - online - just great. Plus: Its Donationware. I love that system. If you like it and use it you are free to donate. Support it. It is great !

Author: Stephanie Davies

I was immediately skeptical of this, since there are almost no good *free* live help and monitoring scripts available, but I was pleasantly surprised to find that this is an excellent script. Extremely easy to install, with terrific features (most that you find with more expensive remotely hosted live help systems are in this one!). The author is about to release version 2.0 and it will have even more features. Don't miss out on this one!