Acorn Aid - The powerful yet clean and simple service desk with no limitations and no cost

Visit Publisher Site
Get Acorn Aid - The powerful yet clean and simple service desk with no limitations and no cost Hosting

Sponsored by TMDHosting

An easy to use, feature-rich help desk system compatible with desktop and mobile devices. Guests and registered users can browse a knowledge base and submit tickets via web forms or email. Staff can be assigned roles and can manage tickets within selected groups. Setup and customization are easy with an installation wizard and a step by step guide. Features include unlimited tickets, IMAP/POP email integration, user registration and/or guest access, ticket history, custom groups and priorities, customisable form, knowledge base, custom email notifications, unlimited staff, staff permissions, staff to group assignment, automatic ticket assignment, dashboard, real-time tickets, search and filter tickets, canned replies, bulk edit tickets, rich text formatting, private notes, ticket rating, time spent, reporting, service level agreements (SLAs), multi-language support, time zone support, file attachments, anti-spam filter, responsive design, css styling and many more

Visit publisher site: Acorn Aid - The powerful yet clean and simple service desk with no limitations and no cost
  • Thanks for your rating. Consider leaving a review and let others know more about your experience. Add ReviewClose
    Rated 4.64 out of 5 (159 ratings)
  • 12 Member Reviews
  • Views: 3,334
  • Price: Free

Listing Details

Version:
2.0.4 
Filed in:
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
Submitted on:
 
Last Updated:
Aug 31, 2016 
Publisher:
Other listings by this publisher

License & Pricing Information

LICENSE #1
License Type:
GPL
Price:
$0.00 USD
Additional Info:

Featured Marketplace Listings

User Reviews 

Add/Edit Your Review
Average Member Rating: 4.64/5

Displaying 1-5 out of 12 reviews

  • This is the best helpdesk app I have found! Give it a try and you will not regret.

  • Very nice ticketing system, solved all my needs

  • Extremely pleased with the quality of Acorn Aid. Amazing features and it's free. We have a small support desk and are gathering our emails directly into Acorn Aid. Customers get a reference number and we can distribute emails between the team. Great!

  • This script does exactly what I wanted, installation was very easy, and up a running in no time at all. Recommend to anyone who wants a simple but versitile ticket system

  • Very great script - it has multiple e-mail accounts, multiple administrators. It speaks polish and english. It's free!

See all 12 reviews for Acorn Aid - The powerful yet clean and simple service desk with no limitations and no cost