eHelpDesk

eHelpDesk is designed for the enterprise, designed for external or internal customer support needs as well as for call/bug tracking. It will provide a support organization with a systematic, professional, automated and easy to use system for problems, requests, issues, bugs, notes, procedures and resolutions. It features: Internal Help Desk, External Customer Support, Action Request, Call/Problem Tracking including using Notification, Change Management, Contact Management, Development/Bug Tracking, Integrated to FAQ and Forum, Asset and Inventory Management, and For tracking billable requests.

 
Visit Site:
eHelpDesk
Version:
2.01 
Filed in:
Java / JSP & Servlets / Customer Support
Date Added:
Jun 30, 2000 
Last Updated:
Dec 13, 2001 

License and Pricing Information

Publisher site visits: 6,185
Average rating: 0.00
Total ratings: 0

Be the first to review this listing!

Publisher Info

Author:
 

Share this Listing