HESK - a simple, secure and FREE user friendly help desk!
Hesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, easy-to-use web interface, fully-featured knowledgebase, email piping/pop3 fetching, time spent on ticket and more. You can completely customize the look of Hesk by editing header, footer and style files! Hesk has been translated to various languages and can be easily translated to your language simply by editing one language file. Hesk comes with an installation file which will help you setup your database and script correctly with very little effort. Step by step installation instructions are included in the readme.html file.Visit publisher site: HESK - a simple, secure and FREE user friendly help desk!
License & Pricing Information
- License Type:
- $0.00 USD
- Additional Info:
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Displaying 1-5 out of 166 reviews
Really commendable script. found everything I was looking for. Really simple and fantastic
Complete and simple HelpDesk script. Very functional and easy to use for the user and administrator. It has a very practical FAQS system. It proposes solutions to the user when they are entering a ticket. Excellent!!!
This help desk is really easy to use and got all the functions I need, just what I expected!
I've been using Hesk help desk for many years now. For me, it does exactly what I need. I've tried other scripts that are "fancier" just to see what they were all about... but at the end of the day, I come back to Hesk because it's very easy to use and maintain.
Excellent script! We have been using Hesk for few years now and it is at least 3 fold better when compared to most of the well-known and expensive systems – over the years we have licensed few of them and they are overly complex and costly without solving the real problem. Job well done Hesk!!!!