HESK - a simple, secure and FREE user friendly help desk!

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Hesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, easy-to-use web interface, fully-featured knowledgebase, email piping/pop3 fetching, time spent on ticket and more. You can completely customize the look of Hesk by editing header, footer and style files! Hesk has been translated to various languages and can be easily translated to your language simply by editing one language file. Hesk comes with an installation file which will help you setup your database and script correctly with very little effort. Step by step installation instructions are included in the readme.html file.

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    Rated 4.71 out of 5 (1782 ratings)
  • 180 Member Reviews
  • Views: 77,379
  • Price: Free

Listing Details

Version:
2.7.2 
Filed in:
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
Submitted on:
 
Last Updated:
Jan 2, 2017 
Publisher:
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License & Pricing Information

LICENSE #1
License Type:
Freeware
Price:
$0.00 USD
Additional Info:

User Reviews 

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Average Member Rating: 4.71/5

Displaying 1-5 out of 180 reviews

  • Very, Very Good, intuive, simple and excelent

  • Strong: Frendly, multilanguage, simple, nicelooking and excellent performance, period updates Week: Have a bug with the search engine knowledge base (Not find something) Not responsive. Desing nice but with "old feeling". Not is posible "copy/paste" images or pictures into mesajes or articles.

  • Very easy to install and very easy and user friendly to use, Much thank to the developers made this possible! Love it!

  • Things that are great about it

  • Perfect fit for our needs and this was after trying other free and paid offerings.

See all 180 reviews for HESK - a simple, secure and FREE user friendly help desk!