HESK - a simple, secure and FREE user friendly help desk!
Hesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, easy-to-use web interface, fully-featured knowledgebase, email piping and more. You can completely customize the look of Hesk by editing header, footer and style files! Hesk has been translated to various languages and can be easily translated to your language simply by editing one language file. Hesk comes with an installation file which will help you setup your database and script correctly with very little effort. Step by step installation instructions are included in the readme.html file.
Visit publisher site: HESK - a simple, secure and FREE user friendly help desk!Listing Details
- Version:
- 2.3
- Filed in:
-
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
- Submitted on:
- Last Updated:
- Sep 15, 2011
- Publisher:
- Klemen Stirn Other listings by this publisher
License & Pricing Information
- License Type:
- Freeware
- Price:
- $0.00 USD
- Additional Info:
User Reviews
Add/Edit Your ReviewDisplaying 1-5 out of 35 reviews
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Simple, Yet Powerful Amazing Script
Rating: 5 - Excellent
Reviewed by Kiyani An-Najashi on Dec 18th, 2011I'm an Internet Marketer and own several websites including business websites. In comparison to Kayako and other scripts, I find Hesk to be the best out there. Not to mention that Hesk is simple to use and is user friendly. Most importantly, I love the fact you can purchase a license to remove the powered by link in the footer. I highly recommend all those who use Hesk to purchase the license to remove the powered by link in the footer as you will stand out more professionally.
Bottom Line: Yes, I would recommend this to a friend
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Developer should increase price!
Rating: 5 - Excellent
Reviewed by on Jan 4th, 2011Hi, I worked with Kayakoe SupportCenter for over a year but because of my newly launched website I needed again a support script. And due to the recent price increasements of kayako I decided I would look any further, I found Hesk and the only think is the lack of multiple pop3 support but the quality of the product balances this out. With a support site it is important that it works because people are already in a 'specific' state of mind so they do not want to submit a ticket to see that the script itsn't working. Or never hear again because the ticket submission failed. I personally compared this script to Kayako, QualityUnit, H2desk and the free ones and my choice is Hesk, definitely!
Bottom Line: Yes, I would recommend this to a friend
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Fab!
Rating: 5 - Excellent
Reviewed by Angela Scott on Sep 29th, 2010This is probably the best free helpdesk script around. It does almost everything I want and is very easy to use, but powerful too!
Bottom Line: Yes, I would recommend this to a friend
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Easy, fast, customizable. And Working to. No other words to say.
Bottom Line: Yes, I would recommend this to a friend
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Hello Everybody, This is very nice and functional a script. So, very simple translate to your language. Example, I am translated for my language. If you usage the Turkish language, please contact to me from my e-mail address. admin@nacarweb.com
Bottom Line: Yes, I would recommend this to a friend