HESK - a simple, secure and FREE user friendly help desk!

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Hesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, easy-to-use web interface, fully-featured knowledgebase, email piping/pop3 fetching, time spent on ticket and more. You can completely customize the look of Hesk by editing header, footer and style files! Hesk has been translated to various languages and can be easily translated to your language simply by editing one language file. Hesk comes with an installation file which will help you setup your database and script correctly with very little effort. Step by step installation instructions are included in the readme.html file.

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    Rated 4.70 out of 5 (1734 ratings)
  • 168 Member Reviews
  • Views: 77,023
  • Price: Free

Listing Details

Filed in:
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
Submitted on:
Last Updated:
May 26, 2016 
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License & Pricing Information

License Type:
$0.00 USD
Additional Info:

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User Reviews 

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Average Member Rating: 4.70/5

Displaying 1-5 out of 168 reviews

  • Simple, fast, usefull... Well done !

  • Kudos to the developers of HESK, nice and elegant interface, clean, runs smooth and error free. Keep up with the good work!

  • Really commendable script. found everything I was looking for. Really simple and fantastic

  • Complete and simple HelpDesk script. Very functional and easy to use for the user and administrator. It has a very practical FAQS system. It proposes solutions to the user when they are entering a ticket. Excellent!!!

  • This help desk is really easy to use and got all the functions I need, just what I expected!

See all 168 reviews for HESK - a simple, secure and FREE user friendly help desk!