Help Centric
Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, E-MAIL NOTIFICATIONS, customer profile matching and a feature-rich KNOWLEDGE BASE make your support team highly productive. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers (internal and external) can open and track their own tickets. Includes a FREE contact manager! This help desk system even interfaces with our other applications for: SHOPPING CART (WEB STORE), Project Management, TimeSheets, Calendar and Time Management, CRM and Sales Force Automation, Product Management, Service Management, Quote Management, and Order Management. Customizable ASP source code. This software covers UNLIMITED USERS.
Visit publisher site: Help CentricListing Details
- Version:
- 3.0
- Filed in:
-
Scripts / ASP / Scripts & Components / Customer Support
- Submitted on:
- Last Updated:
- Aug 14, 2011
- Publisher:
- Surf Highway Software Other listings by this publisher
License & Pricing Information
- License Type:
- Commercial
- Price:
- $39.00 USD
- Additional Info:
- UNLIMITED USERS.
User Reviews
Add/Edit Your ReviewDisplaying 1-1 out of 1 reviews
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The product is well developed, and the online rendering is professional. With the source, I learned many new ways of doing things, such as making a tabbed pane in 100% asp and html, looping efficiently through a database recordset, and much more! Modifying the well-prepared and uncomplicated code has taught me much more than what a basic classroom or simple tutorial can do. Thank you very much for producing a worthwhile product!