Hero Help Desk

Fully brandable and extremely flexible. Yes, we will host it for you, so you only need an online browser to use the software as a support technician or as a client. But you may also purchase the solution at any time in the future. There are no termination fees, and no long term commitment. You and your data are never 'stuck'. * The knowledge base has sub-categories, and another tier of sub-categories below that yet! Unlimited numbers of issues or categories at each level. And Smart Search Technology. Use images, charts, movies, colors, etc. within your KB content. * Users can filter, sort and search in a number of ways. They can also read special alert messages or news that you post. Quick FAQs, notes, bookmarks, profile, password reminder etc. are also all included for your visitors. Clients can be allowed to ask questions and upload files too. * As great as the client side is,there are even more features on the admin side! Visit to demo.