Help Desk Reloaded - FREE

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Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database. This Help Desk Customer Support Web App is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have just added new sorting features to the help desk, and also the next page feature to help reduce clutter. Now with Email Notification support, and a better design interface. We with support for web hosting using DB Prefixing. The help desk also includes invoicing. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project.

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    Rated 4.78 out of 5 (1058 ratings)
  • 2 Member Reviews
  • Views: 92,043
  • Price: Free

Listing Details

Version:
3.6.7 
Filed in:
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
Submitted on:
 
Last Updated:
Feb 18, 2009 
Publisher:
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License & Pricing Information

LICENSE #1
License Type:
Freeware
Price:
$0.00 USD
Additional Info:
LICENSE #2
License Type:
GPL
Price:
$0.00 USD
Additional Info:

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User Reviews 

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Average Member Rating: 4.78/5

Displaying 1-2 out of 2 reviews

  • Looks like a great product and lively/ helpful forum, however the screens tend to be more technical and less friendly when thinking about non techs heads. This all can be resolved if one is willing to create pleasing screens. Here is an example of screens from a few different products. I instantly make my point. http://www.eiproject.net/ reviews/helpdesk/compare_ screens/

  • What I really liked about help desk reloaded software is that they have an active discussion form to support any problems in the software. Beyond that they even have made a few changes to the software that I requested for free, which is incredible for free software. I looked over a lot of the other help desk products, and most of them do not have any type of easy assessable support.

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