Help Desk Software - Help Desk Revolutions FREE

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Help Desk Software By Help Desk Revolutions (FreeWare GPL). This is the latest free customer support help desk software iteration in an effort to create robust business level support tools that run under the PHP environment. Help Desk Revolutions supports trouble ticket creation and management with an optional email function. The help desk software also contains a property management component along with optional trouble ticket billing, so you can create invoices for help desk calls. The helpdesk supports multiple levels of access and administration allowing streamlined operations between end-user, technicians and help desk software administrators. This is 100% free software.

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    Rated 4.53 out of 5 (207 ratings)
  • 3 Member Reviews
  • Views: 31,501
  • Price: Free

Listing Details

Version:
3.1 
Filed in:
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
Submitted on:
 
Last Updated:
Feb 11, 2009 
Publisher:
John Gavin Other listings by this publisher

License & Pricing Information

LICENSE #1
License Type:
GPL
Price:
0.00
Additional Info:
LICENSE #2
License Type:
GPL
Price:
0.00
Additional Info:
LICENSE #3
License Type:
Freeware
Price:
0.00
Additional Info:
LICENSE #4
License Type:
Freeware
Price:
$0.00 USD
Additional Info:

User Reviews 

Add/Edit Your Review
Average Member Rating: 4.53/5

Displaying 1-3 out of 3 reviews

  • Pass on this Help Ticket App
    Rating: 2 - Fair
    Reviewed by Rick Blanc on Aug 13th, 2011

    The lost password routine ask for your username and not your email address. This is not good at all.

    Bottom Line: No, I would not recommend this to a friend

  • Not GPL
    Rating: 3 - Average
    Reviewed by WebTrooper on Jun 13th, 2007

    The software may be open source but it is definately not GPL. You may not distribute the software, and you may not remove the copyright or the header and footer files. This is completely contrary to the General Public License and they have no business using GPL to promote their product. However, I give them a couple of peppers for giving it away for free.

  • Not enough documentation for Installation
    Rating: 3 - Average
    Reviewed by Alok Sharma on Aug 3rd, 2005

    There is no sufficient documentation on how to install the software. Otherwise the demo seemed to be Ok.

See all 3 reviews for Help Desk Software - Help Desk Revolutions FREE