Helpdesk Pilot - Help Desk & Customer Service Software

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HelpDesk Pilot is multi-lingual, 100% web based, php & mysql driven support / trouble ticket solution. Available in both Free and Commercial editions, Help desk pilot converts customer emails into tickets and each email id as a department. Add support members (staff) to a department. Each ticket (issue) is grouped by responses and each activity is tracked. It takes a minute to setup helpdesk pilot on your webserver. Yes, in a minute you would have moved to a more advance helpdesk management solution. As an administrator you have 100% control over your helpdesk activity. With announcement and news feature keep your team (staff) informed about latest developments. Help Desk Pilot also supports Canned Responses, Custom Fields, MS SQL Server database support, LDAP / Active Directory integration, Knowledge Base Integration, track time spent per ticket, split tickets, and lot more.

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Listing Details

Version:
4.4.0 
Filed in:
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
Submitted on:
 
Last Updated:
Dec 21, 2010 
Publisher:
Tenmiles Corporation Other listings by this publisher

License & Pricing Information

LICENSE #1
License Type:
Freeware
Price:
$0.00 USD
Additional Info:
15 Day Free Online Trial
LICENSE #2
License Type:
Commercial
Price:
$299.95 USD
Additional Info:
Standard License: Add upto 3 department (email address) and 5 staff members.
LICENSE #3
License Type:
Commercial
Price:
$399.95 USD
Additional Info:
Professional License: Add 5 departments (email address) and 10 staff members.
LICENSE #4
License Type:
Commercial
Price:
$499.95 USD
Additional Info:
Corporate Multi-Domain License: UNLIMITED departments and 20 staff members. Multi-domain single installation license lets you manage emails from more than one domain name.

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Average Member Rating: 4.78/5