Live Help Messenger

User Reviews 

Displaying 1-5 out of 12 reviews

• Full featured, excellent script!

  Rating: 5 - Excellent
  Reviewed by George Merlocco on Oct 31st, 2011

  I've seen a few negative reviews on here before writing my own, but I must disagree with these posts. I have had an excellent experience with the devs of Live Help Messenger. Even though the script could still use some optimizations/bug fixes, there are many aspects of it that I was looking for (Windows desktop app / Android app / Customizability), and everything is working great. The devs have been very helpful and understanding during the issues I've had while installing and configuring this script. Highly recommended!

  Bottom Line: Yes, I would recommend this to a friend

• They SUCK

  Rating: 1 - Poor
  Reviewed by Dave on Mar 10th, 2011

  They have NO customer support and are located in Australia and NEVER return your email question or support questions. Not to mention, they are NEVER online, even though they sell a CHAT script.

  Bottom Line: No, I would not recommend this to a friend

RE: They SUCK  (AUTHOR RESPONSE)

Sorry that you didn't receive a response to your emails and support questions. We respond to all emails so there may have been problems with your emails being delivered. Our Live Help chat is online every day from Monday to Friday during our business hours (Australian time zone).

• Good but expensive now

  Rating: 3 - Average
  Reviewed by on Jan 9th, 2009

  As another reviewer pointed out, the guy who owns or wrote this script is very snippy and seems to like himself a lot. The script is pretty good, lots of eye candy, has a couple of bugs, but at least the product works. Note, it is locked to domains and copy protected.

RE: Good but expensive now  (AUTHOR RESPONSE)

We sincerely apologise if you did not receive the high level of technical support that we strive to achieve and also thank you for your feedback. Just to clarify the licensing, our software does not include any copy protection and is not locked to domains. We do license our software on a per domain basis with our single and multiple domain licenses, however there is no code that locks the software to a given domain. All PHP code is available with full source code, there is no PHP files that are encoded or encrypted.

• Excellent Software with excellent support!

  Rating: 5 - Excellent
  Reviewed by on Jul 24th, 2007

  We have been looking for a Live Chat software for a very long time now and we're very happy to have found Stardevelop. The fact that we need only a Live chat system without a helpdesk software meant that we had so very little to choose from in the market but Live Help Messenger came to our rescue. Not only does it look great but the usability on both the client's end as well as the admin's is very easy and convenient. 5 Stars!

• Live help messenger.

  Rating: 3 - Average
  Reviewed by tinpot123 on Feb 13th, 2006

  Bought it today. Asked a few questions on line, after 10 minutes I got the, 'can I help with you anything else' or 'go away, I wanna do something else from a guy called Luke' Bought it anyway. Geo IP location does not state city as well as Country? Why I do not know? The admin panel is slight buggy with regards to viewing, they recommend Firefox? Seems strange considering it is geared towards Windows. I will prolly add to this. I only got it a few ours ago. Not bad though! :)