Live Help Messenger
A Live Help customer support solution that allows you to chat with your browsing visitors. Includes many features; multiple chat requests and operator accounts, chat with multiple visitors simultaneously, instant messenger interface, transfer chats between operators, online alerts/sound when guests are pending for support or receiving messages, editable language pack, real-time statistics, daily transcripts report, Online / Offline / Be Right Back / Away status, FREE server upgrades and Live Help Messenger Windows application for your operators.Visit publisher site: Live Help Messenger
License & Pricing Information
- License Type:
- $159.95 USD
- Additional Info:
- Single Domain License
- License Type:
- $299.95 USD
- Additional Info:
- Multiple Domain License / Single Business Use Only
Displaying 1-5 out of 13 reviews
I wait all day for Support Online and all day the support service is off line. I made a call directly at phone service and just received a answering machine Bad service
I've seen a few negative reviews on here before writing my own, but I must disagree with these posts. I have had an excellent experience with the devs of Live Help Messenger. Even though the script could still use some optimizations/bug fixes, there are many aspects of it that I was looking for (Windows desktop app / Android app / Customizability), and everything is working great. The devs have been very helpful and understanding during the issues I've had while installing and configuring this script. Highly recommended!
Bottom Line: Yes, I would recommend this to a friend
They have NO customer support and are located in Australia and NEVER return your email question or support questions. Not to mention, they are NEVER online, even though they sell a CHAT script.
Bottom Line: No, I would not recommend this to a friend
As another reviewer pointed out, the guy who owns or wrote this script is very snippy and seems to like himself a lot. The script is pretty good, lots of eye candy, has a couple of bugs, but at least the product works. Note, it is locked to domains and copy protected.
We have been looking for a Live Chat software for a very long time now and we're very happy to have found Stardevelop. The fact that we need only a Live chat system without a helpdesk software meant that we had so very little to choose from in the market but Live Help Messenger came to our rescue. Not only does it look great but the usability on both the client's end as well as the admin's is very easy and convenient. 5 Stars!
Sorry that you didn't receive a response to your emails and support questions. We respond to all emails so there may have been problems with your emails being delivered. Our Live Help chat is online every day from Monday to Friday during our business hours (Australian time zone).
We sincerely apologise if you did not receive the high level of technical support that we strive to achieve and also thank you for your feedback. Just to clarify the licensing, our software does not include any copy protection and is not locked to domains. We do license our software on a per domain basis with our single and multiple domain licenses, however there is no code that locks the software to a given domain. All PHP code is available with full source code, there is no PHP files that are encoded or encrypted.