Live2support Live Chat Software for Customer Support

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Sponsored by TMDHosting

Live support software from Live2Support Inc. can take your website to the next level of sales generation and customer service by adding live chat to your website. Our live chat software is browser-enabled; it integrates seamlessly with your existing website within minutes. Quickly direct them to the information they seek or announce a sales promotion. Live2Support fully customizable visitor interface provides your site visitors and customers with an enriched user experience. Our live help solution delivers top-rated customer support to your customers thanks to a full range of feature-rich attributes. These include serving up URLs, proactive chat, push page technology, predefined responses and the recording of chat sessions. Live2Support enables you to monitor site visitors by providing critical data such as their geographical location, IP address, referrer data and the time of their visit. Monitor chat requests on your website 24X7 from anywhere in the world.

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    Rated 4.90 out of 5 (10 ratings)
  • 10 Member Reviews
  • Views: 1,728
  • Price: Commercial

Listing Details

Filed in:
Hosted Apps / Customer Support
Submitted on:
Last Updated:
Dec 13, 2011 
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License & Pricing Information

License Type:
$9.99 USD
Additional Info:
15 days free trial and after that pay $9.99 per month.

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User Reviews 

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Average Member Rating: 4.90/5

Displaying 1-5 out of 10 reviews

  • There are many advantages that a person comes to know about only after using the service like live2support. A visitor chat window can create a good brand value for the organization as logo can be placed on it. This all depends on customization of the chat window. Offline messages can be used to keep in contact with the customer even when there is no operator to provide the support. Live2support live chat service provides these certain features which increase the usability of that product more.

  • Visitor chat window can be used to create the brand value for organization as logo can be used in visitor chat window. Live chat software can be integrated with third party software that enhances the usability of the live chat service. Moreover multiple icons can be placed to gain the attention of the visitor. Live chat service also provide comprehensive information about the visitors that can help us to build a performance based system. using the live2support live chat service I has increased my online sales conversion rate by 36 %

  • While doing my online business what I realized that we have created our online presence but it is much more static if there is no counterpart on the website of sales manager in our show rooms. This live2support live chat service is much smarter than many sales managers. Its visitor monitoring window provides comprehensive information about visitors even tell us from where they are lending to our page. It’s actually my third eyesight to get a clear vision about the customer and the result is more sales conversions. We have pulled back many of the visitors to our websites when they were about to leave. I have tried many chat services on my other websites but ultimately I have to shift to live2support .More live2support is economical also.

  • I am engaged with this particular live2support service for last 6 years and I am managing my 5 websites, blogs, from a single account without paying a single penny extra. besides the easy customization of the chat window and extensive report, This particular service also provide a feature loaded operator chat window that helps in providing quicker and faster responses. I think it serves all my needs.

  • I am using this software for last 6 years and find it perfect match for my requirements. 6 years ago After adding to my first website this service I have added further 3 more websites on my same account with paying any additional money. It has all the advance feature of co browsing to find out which page customer is browsing, snapshoting to access client computer with permission and a feature of call back also. All this has helped me to provide the customer right choice of product and ultimately has ensured a higher sales conversion rate on my website.

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