Customer Service Software that Drives Sales - LiveHelpNow

LiveHelpNow customer service software solution provides four core products. 1) Live Chat System. Live Chat Software allows businesses to interact with customers personally; much like you would connect with them in a retail store setting. Live Chat works via your Website and allows website operators to chat with customers or potential customers who are currently browsing the site. 2) Ticketing system. This powerful enquiry management tool provides a Web based help desk solution. Full ticket management lifecycle from open status to close status. 3) Knowledge Base management system, which can be used by both customers and employees, allows direct access to company business and products information. This information can also be published and custom branded on business' website, allowing 24/7 access. 4) Analytics System provides full business and website analysis (more than 60 reports)