Omnistar Live Customer Support Help Desk

Omnistar live is a comprehensive web based php customer support solution that provides live chat, help desk ticket tracking, a customizable FAQ Knowledgebase and more. All of these integrated components help to provide a more effective customer support environment for your customers. Your customers will have the ability to easily submit helpdesk tickets through the user friendly interface or they may email inquires and have them automatically routed into the helpdesk. With our online chat software your support staff will also have the ability to chat directly with any customer or visitor to your web site via the live chat component. Through the private label online chat software component your staff will also be able to push web pages to visitors, save chat transcripts and get valuable information about site visitors such as last pages visited. The customer support software also includes a customizable troubleshooter tool that can contain step by step problem solving info.

 
Visit Site:
Omnistar Live Customer Support Help Desk
Version:
8.1 
Filed in:
PHP / Scripts & Programs / Customer Support / Help Desk
Platforms:
LinuxMicrosoft WindowsUnixApple Mac OS XSun SolarisApacheMicrosoft IIS 
Databases:
MySQL 
Date Added:
Jun 11, 2003 
Last Updated:
Feb 11, 2009 

License and Pricing Information

Commercial

Price: $147.00 USD

Publisher site visits: 29,108
Average rating: 4.08
Total ratings: 46

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Reviews and Ratings

OmniStar Live Help Desk and More
Rating: 5 - Excellent (Jan 23rd, 2004)

Publisher Info

Author:
Omnistar Interactive, LLC 
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Web based Help Desk ToolCustomer ServiceSupport Software Solution

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