PerlDesk

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Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.

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    Rated 4.14 out of 5 (22 ratings)
  • 7 Member Reviews
  • Views: 16,896
  • Price: Commercial

Listing Details

Version:
2.2 
Filed in:
Scripts / CGI & Perl / Scripts & Programs / Customer Support
Publisher:
LogicNow LTD Other listings by this publisher

License & Pricing Information

LICENSE #1
License Type:
Commercial
Price:
$59.95 USD
Additional Info:
From Only $59.95
LICENSE #2
License Type:
Commercial
Price:
$59.95 USD
Additional Info:
From Only $59.95

User Reviews 

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Average Member Rating: 4.14/5

Displaying 1-5 out of 7 reviews

  • excellent software
    Rating: 5 - Excellent
    Reviewed by Blacknight Solutions on Jun 8th, 2003

    We installed Perldesk last year and have been using it happily ever since. We've looked at other solutions, but to date we haven't found anything that combines its features. Of course there is still room for improvement, but only a small bit!

  • perldesk: free, customizable, email integrated, great!
    Rating: 5 - Excellent
    Reviewed by on Dec 16th, 2001

    This is a great piece of software. Being in a hosted environment where my options are limited (no unix shell, chroot'ed setup), I was not hopeful that I could find what I needed. PerlDesk did it all, and only took me a few hours to get up and running in my limited environment. Additionally, perldesk maintains a very active forum, and the author answers questions personally. If you need a simple interface for your customers to submit requests and have them tracked, look no further.

  • Perldesk
    Rating: 5 - Excellent
    Reviewed by on Dec 13th, 2001

    For my company we have tried many so called help desks. I can't say enough good things about Perldesk. It is absoulutly the best product on the market. Great features, support and price. Many thanks to John the Help Desk Guru.

  • all I can say is wow....
    Rating: 5 - Excellent
    Reviewed by on Dec 10th, 2001

    With a little more maturity this script and its developer are going to be one hot item. I definately recommend this script and can easily give it an excellent rating for the script itself, the support and to John who definately is open and willing to listen to his users. I looked at many different options but for the price and what you get, PerlDesk beats many other products. Give it a go and you'll see what I mean.

  • The best open source Help Desk out there!
    Rating: 5 - Excellent
    Reviewed by Dan Kelly on Dec 3rd, 2001

    I have looked all over the net to find software like this. I highly recommend this to every one...

See all 7 reviews for PerlDesk