Pro Chat Rooms

User Reviews 

Displaying 1-5 out of 6 reviews

• 

  LowelGoss - ProChatRooms Review!

  Rating: 5 - Excellent
  Reviewed by Lowel on Nov 21st, 2010

  Edited Review: My review and thoughts on the ProChatRooms has been changed due to working with their support team. Thanks ProChat excellent job! Purchased the ProChatRooms Script to run on BurnsMyButt.com's web site. Support is a bit slow.....I would imagine it is because they are very busy with install's and such. New version 6.0.0 had a few bugs, but with the help of their support team (NetSurfer) all bugs have been worked out! Very excellent chat application. Highly recommend this chat application to everyone!!! It is helpful if you have some programming skills in html, php, ajax. If you have very little to no skills in this area, no problem.....you'll find help in their support forum. Little slow there for support so don't be in a rush.....they will get to you and will help you with any issues. Such an excellent chat application that is well worth the wait. And the price just can't be beat! I also purchased some of their extra features and ...WOW...Is all I can say! I spent over a hundred hours searching and loading chat scripts....and to no avail they sucked big time, but then I fell upon this ProChat and couldn't be happier! Kinda like a little kid in a candy store! Visit my website and you'll see what I mean!!! http://www.BurnsMyButt.com/chat/chat/index.php Thanks ProChat for such an excellent chat application! Will recommend you to all! Note: Couldn't figure out how to change the recommed to all feature listed below..but I whole heartedly recommend this chat to all! Thanks again Pro Chat!

  Bottom Line: No, I would not recommend this to a friend

• 

  Script may or may not be great, but support was pathetic.

  Rating: 1 - Poor
  Reviewed by on May 4th, 2010

  When I purchased the base script, it took just under 20 hours to receive it from ProChatRooms.com. I should have taken that as a clue, but I went ahead and purchased 2 upgrade modules a few days later. It took approximately 36 hours to receive those scripts. Then, after installing the scripts, I encountered trouble and requested support. Again, it took days to get a response. Even then, I didn't get a resolution, just blunt requests for more information and no suggestions on how I might resolve the problem. I even asked them to help me access their user forum so I could try to get help from other users. It took 7 days for ProChatRooms.com to handle that request. If I treated my business customers like this, I'd be out of business. So, I pulled their script from my server and requested a refund. While it took up to a week to receive support, it only took them 5 minutes - yes, minutes - to tell me they would not honor my refund request. At this point, their support staff offered to help me via live chat. Too little, too late. I'd already removed their software, written off the over 12 hours I invested in installing and testing it. Their script could be a fantastic piece of software, but I will never know because I refuse to deal with a company that not only handled my support requests as they did, but believes they handled my requests appropriately. Hopefully my experience will help others in deciding if this is the right script for them. Blair Warren ProChatSucks.com

  Bottom Line: No, I would not recommend this to a friend

• Total Junk, DO NOT BUY!

  Rating: 1 - Poor
  Reviewed by alex2222 on Jan 16th, 2012

  Ok so I've purchased the pro chat rooms software for my site. First of all their tech support was supposed to install it. It took him about 3 days to even contact me. So I just installed it myself. The chat turned out EXTREMELY buggy. Things just wouldn't function well. People couldn't send messages, there were ghost users present in the chat room, users would get kicked out, and so on. I've tried to get help from their forums, got couple of replies, which did not resolve any of the issues. So I've emailed them asking for a refund, and they told me that they do not offer refunds. Ridiculous. So yeah, definitely the worst 55$ spend.

  Bottom Line: No, I would not recommend this to a friend

• Testing demo

  Rating: 4 - Very Good
  Reviewed by datta on Jan 5th, 2012

  I am testing the demo . FIle sharing is not working for me. Uploading images but they are not showing. Is it working for all you guys ?. Before purchase i want to make sure about it.

  Bottom Line: Yes, I would recommend this to a friend

• Good Product

  Rating: 4 - Very Good
  Reviewed by Bruce Dale on Jul 9th, 2009

  The product wasn't the easiest to get going, but once it was installed, it has proven to be the best chat for the money. There are a lot of additional options you can purchase and a number of free add-ons as well. Thanks Jeff for the support!!

RE: Good Product  (AUTHOR RESPONSE)

Thank you, i'm happy to be of assistance. Jeff (Pro Chat Rooms - Support Team)