ProProfs Knowledge Base Software
ProProfs Knowledge Base software helps businesses create their own branded knowledge base and online FAQ to serve their customers better. It also saves employeesâ€™ time by centralizing company documents and files that can be accessed anywhere, anytime. Any type of document can be created or an existing document can be uploaded including videos.The software supports 90 languages, which makes it one of the most diverse services of this sort available worldwide.The information shared using ProProfs Knowledge Base Software can help businesses reduce customer tickets by providing them with enough information at their fingertips and thus saving their valuable time.Visit publisher site: ProProfs Knowledge Base Software
Displaying 1-2 out of 2 reviews
ProProfs is simply great! I was having a tough time with my support call expenses and the business wasnâ€™t doing well. I saw an article on linkedin about knowledge base and thought Iâ€™ll try. After using it for few months all my customers were able to find most of their answers on our help site & that was just the beginning. It worked like a medicine!
I wanted to create a wiki for my operation team and after using several open source platforms, we wanted a solution that would not require IT assistance at every step. We started using ProProfs after coming across on the internet. I think it was the best decision we made as an organization. It was very easy to collaborate with team and update information in real time. It is a great tool for team collaboration, thanks ProProfs! "