ProProfs Knowledge Base Software

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ProProfs Knowledge Base software helps businesses create their own branded knowledge base and online FAQ to serve their customers better. It also saves employeesâ time by centralizing company documents and files that can be accessed anywhere, anytime. Any type of document can be created or an existing document can be uploaded including videos.The software supports 90 languages, which makes it one of the most diverse services of this sort available worldwide.The information shared using ProProfs Knowledge Base Software can help businesses reduce customer tickets by providing them with enough information at their fingertips and thus saving their valuable time.

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    Rated 4.75 out of 5 (4 ratings)
  • 4 Member Reviews
  • Views: 117
  • Price: Free

Listing Details

Filed in:
Hosted Apps / FAQ & Knowledgebase
Submitted on:
Last Updated:
Aug 6, 2013 
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License & Pricing Information

License Type:
Free Trial
$0.00 USD
Additional Info:

User Reviews 

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Average Member Rating: 4.75/5

Displaying 1-4 out of 4 reviews

  • Using ProProfs knowledge base allows us to engage in effective communication with the sales team irrespective of their geographical location. They are able to access every information they require in real time. With ProProfs knowledge base, it is easier for them to manage daily sales activity and share knowledge internally without any problem.

  • I have been using ProProfs Knowledgebase for sometime now and it is incredible. The authoring features from the WYSIWYG editor to the freedom of importing documents and adding media gives me the freedom to author the perfect content for my organization. It is simply amazing!

  • ProProfs is simply great! I was having a tough time with my support call expenses and the business wasn’t doing well. I saw an article on linkedin about knowledge base and thought I’ll try. After using it for few months all my customers were able to find most of their answers on our help site & that was just the beginning. It worked like a medicine!

  • I wanted to create a wiki for my operation team and after using several open source platforms, we wanted a solution that would not require IT assistance at every step. We started using ProProfs after coming across on the internet. I think it was the best decision we made as an organization. It was very easy to collaborate with team and update information in real time. It is a great tool for team collaboration, thanks ProProfs! "

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