swDesk - Online Support System

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The swDesk Online Help Desk software is an innovative ticket system designed to manage customer requests with greater efficiency and accuracy. An advanced Customer Relationship Management (CRM) application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets and departments allowed, support for attachments, fully customizable web interface and/or email interface, detailed reports and statistics, performance tracking, support for multiple languages, advanced permission settings and more. Additional features include a canned responses tool, tasks manager, reminders, and private messaging. Built on a solid PHP & MySQL platform, swDesk is also an open source application. This is a high end, yet affordable, Help Desk Ticket System that enables your company to provide quality customer service while supporting a high volume of requests.

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Listing Details

Version:
2.1 
Filed in:
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
Submitted on:
 
Last Updated:
Feb 10, 2009 
Publisher:
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License & Pricing Information

LICENSE #1
License Type:
Commercial
Price:
$99.00 USD
Additional Info:

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