Docebo LMS E-Learning platform Editor's Review


Editor's rating

The editor's rating is calculated based on the average of the following criteria, rated on a
scale of 1 of 5:

  • Deployment: 5
  • Features: 4.5
  • Interface: 4.5
  • Customization: 4
  • Help and support: 4.5

Bottom line

"Docebo makes e-learning fun and amazingly easy, thanks to its feature-rich interface that abstracts all the complexity and technical aspects of creating and serving online training courses." - Ahmad Permessur, Editor - HotScripts.com

Pros and cons

Pros

  • Its cloud-based nature makes it very attractive.
  • It sports a streamline and interactive interface.
  • Ability to generate detailed, customizable reports.
  • Great user management system with lots of classification methods.
  • Has support for SCORM as well as other multimedia file formats.
  • Can also be used for offline training management.
  • Comes preloaded with some free generic courses.
  • Works well on mobile devices thanks to its responsive interface.
  • Its companion marketplace allows you to auto-install free and commercial courses to your account.

Cons

  • Limited documentation but you’ll receive a free personalized walkthrough from their team.

Detailed review

Docebo is a cloud-based e-learning platform delivered using a software-as-a-service (SaaS) model for a monthly fee. It allows you to effectively manage all aspects of online training for your organization.

To get started with Docebo, all you need to do is sign up and create an account. The company offers several subscription plans based on the number of users and does include a free plan limited to a maximum of five users. Since everything is served from Docebo propriety's cloud servers, all you need is a browser to manage all aspects of your e-learning account. While some of you might be concerned about vendor-lock environment, limited customization or even data security and privacy, let me reassure you that Docebo's propriety servers are based on state-of-the-art infrastructure where uptime and data storage are taken very seriously. The benefits of using Decebo versus an on-premise solution is that it offers you a low maintenance cost - you don't have to shell out any extra cents for hosting and it saves you from the burden of having to manage upgrades and ensuring uptime. Plus you don't need any technical skills to run your online courses and training system.

Once your account is created, you can login by visiting a unique URL that will be assigned to you. Right after authenticating yourself, you'll be redirected to your dashboard area which showcases a list of courses that you've completed along with lists of all open courses available for your subscription. This dashboard is standard for all users but as an administrator, you'll probably be more interested in managing your users, courses and configuring the LMS to your liking. You can easily switch to the administrative backend by clicking on the 'admin' link on the top navigation.

The administrative area has a nice dashboard that gives you a bird's eye view of the training center. Through charts and graphs you can review how many users have completed or accessed your courses. The statistics section gives a quick breakdown of some key performance stats while the quick link section allows you to easily create courses or users or run reports. Prior to really diving into the e-learning system, I was particularly keen on reviewing the configurations settings offered by Docebo and I wasn't deceived. Even though in terms of branding there isn’t much you can tweak other than uploading your logo and selecting a design template or color scheme, Docebo did provide some nice little extras. You get to control most of the user experience - from how they can subscribe, login and navigate through your LMS. For instance, you can enable social login, control which menu items you'd like in your navigation and set password policies. There are also some advanced integration options like Google Analytics tracking, LDAP authentication, video conferencing and e-commerce that might appeal to some of you.

When it comes to adding users to your training system, there are a couple of different ways you can do that. If you have your registration open users themselves can sign up to access your courses. However, if you prefer to use the manual route, you can key in each user or opt to bulk add them via a .CSV file. Each user in your system can be assigned to a user group and a branch node that is in turn part of your organization chart. These little classification features are going to prove really handy when you want offer a per-group course subscription or run highly detailed reporting.

Adding new course content to Docebo is extremely easy and takes just a few steps. You’ll start off by selecting the course type. You have the option to create an e-learning course whereby which the course can be entirely studied online (can be divided into segments), a classroom course that can be taken offline or a hybrid between these two. You’ll then need to select the enrollment policy - if your course applies to a particular department in your organization, you can choose to set the enrollment as private and manually subscribe users to it. However, if your course is something that can be taken company-wide, you can open up the subscription to everyone. There are some other advanced options like limiting the time the course will be run or setting a maximum number of subscriptions - these along with many more options give you greater flexibility in customizing your course to your company’s training needs.

Once a course is defined, you’ll need to add your training materials to it - these are referred to as ‘learning objects’ by Docebo. You can organize your courses into different chapters/lectures, with each one containing a set of course objects. The LMS supports different learning object types - HTML page, file upload, an external link, survey, SCORM and video. SCORM is probably the ideal format to use, but if you’re not familiar with it you can always just upload your own office documents in PDF, PowerPoint or Word format. Each learning object can have a prerequisite defined - this ensures that course content is only displayed if the prior session has been attended.

Since users are at the heart of LMS, I think Docebo has a neat and intuitive interface for students or trainees. They can track the courses that they’ve taken along with those in progress. They can be assigned scores each time a course is completed and can even download PDF certificates if defined by the administrator. Users can stay informed of new courses via the built-in message system or via the newsletter application. For users accessing the e-learning system from a mobile device, they’ll be redirected to a mobile version of the site where everything has been optimized to render and work flawlessly.

All in all, Docebo deserves your consideration if you’re on the lookout for a reliable and feature-rich e-learning system. The pricing might put some of you off, but it is reasonably competitive and the round-the-clock online support service far outweighs the cost. The interface is streamlined to make course and user management easier. It does however require a lot of getting-used to make best use of it.

Screenshots

 
Disclosure

This is an editorial review; not a recommendation. All editorial reviews, some of which we may receive compensation to perform, express our objective findings and experiences with the specific product (including version) under review. The review expressed is of the editor only. Any product claim, statistic, or other representation should be verified with the provider.