Most Popular Scripts | ASP | Scripts & Components | Customer Support

Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and email support. Zen Help Desk Software is free, professionally designed and developed to enhance your companies customer support needs. Don�t pay for Help Desk Software, download and demo it now for free. We have updated the software to provide better login security.

Liberum Help Desk is a free, web-based application for managing support requests with in a small business or organization. It is written in VB Script/HTML and runs on Windows NT with IIS. Features: Completely web-based, Uses Windows NT authentication, so you don't need to manage another database of users, Allows for better communication between users and support reps where users can view progress on problems and submit additional information, Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported, Easily customizable to fit your needs, and more.

Award winning, web-based support & knowledgebase solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers... inexpensively. * This is NOT just a FAQ system or 'chat' software, but a tool loaded with features for admin agents and that will encourage your visitors to provide feedback without feeling intimidated! And your business saves time and expenses because the multi-level categories and search functions help keep your knowledgebase useful and informative. (Less tickets will be submitted!) * Enable complete communications and information sharing between your support technicians and clients...from anywhere and anytime. (Ticket email notifications are sent out automatically in HTML, and are customizable. But, you can also send emails between agents to keep information flowing.) * Source code, manuals and support included, for only $249. * Visit for online demo.

Well documented open source CRM software package to do just about everything! It's 100%, easy to install and can be up and running in minutes!

CEMS provide a place to store all the enquiries and a set of functionalities for you to read, write and search for all previous record of enquiries or messages. By using CEMS, you customer can login to the system to send a new enquiry message, read their enquiry's reply, and manage their personal profile. Company support personnel will use CEMS to read new enquiries from customers, reply to the enquiries, and manage customers' profile and company information.

My Little Helpdesk is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal helpdesk solution for companies with one or more members of staff or for those who want to organise client communications. This Complete, and feature packed support software for providing technical assistance and increasing your customers satisfaction by delivering Customer Service on your own web site! Features Include: Comprehensive request management engine. 100% web-based solution. Unlimited number of support requests. All support requests are stored in a database. Complete change history of requests is maintained. PDA and Smartphone support for mobile working. Unlimited number of queues. Unlimited number of managers. Unlimited number of staff. Just �149.99 GBP

Connect with your customers and support issues quickly and efficiently with this easy to use, easy to install FREE script. RealLinkASP allows multiple live chat sessions in real time. Chat sessions are logged to the MSQL database, which can be later searched for quality control purposes and knowledgebase like functions. This script is the perfect addition to any help desk, or online sales environment.

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages: easily deployed and configured, extremely short training period enabling seamless introduction of new support staff, flexible licensing and pricing models . Your benefits: incorporate proven Incident Management process based on ITIL and best practices procedures, minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes, align incident management with your business requirements, communication with your customers becomes measurable.

A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more.

Bring your support department into the 21st century with our Helpdesk Application. Engineers logins, send private messages, printable job lists, job history and much much more

Automated support ticket routing, new XP style menus, client selected skins, PayPal integration, and so much more is available in version 3. ASP email functions are improved with single emailing feature to ensure email list privacy. New announcement functionality with WYSIWYG editor to send out HTML announcents and newsletters. Check out our demo soon!

Bring your support department into the 21st century with Ultimate HelpDesk Suite, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Suite offers live customer support, is a complete billing system, maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.

Bring your support department into the 21st century with Ultimate HelpDesk Billing, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Basic maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.

Bring your support department into the 21st century with Ultimate HelpDesk Billing, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Billing offers a complete billing system, maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.

TERAWAY LiveHelp is a live customer support software for your site that enables visitors to communicate with your sales representatives in real time through web based chat. By delivering live support your site visitors don´t have to leave your web site, or wait for an email reply to get answers to their questions, they just click a live help button and are connected with one of your customer service representatives. Your company representative then assists the visitor by providing information, links, graphics, or even guiding the customer through your web site.

Work smarter with Online Work Order Suite (OWOS): Professional Edition, the web-based help desk solution. OWOS Pro helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.

Easy to implement live chat script that shows a 'chat now with an operator' button on your web site. When a visitor clicks on it, you (or your staff) will be asked if they want to accept a live chat. Operator console shows information such as geolocation, operating system, browser, referrer, "bread-crumbs" (path taken through site). Co-browsing, push alerts also available. You can monitor multiple sites, with multiple operators (each w/ their own accounts). Each visit in the operator console shows current web page viewed. Free trial!

Help desk manager supports unlimited users, reps and admins. Supports unlimited priorities and categories. Each admin can have their own set of permissions. Supports ticket attachments. 100% browser based configuration. MS Access and SQL server compatible. Source code included.

My Little Helpdesk is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organise client communications. This Complete, and feature packed support software for providing technical assistance and increasing your customers satisfaction by delivering Customer Service on your own web site! Features Include: Comprehensive request management engine. 100% web-based solution. Unlimited number of support requests. Upto 4 additional custom fields can be added. All support requests are stored in a database. Complete change history of requests is maintained. PDA (Pocket PC) and Smartphone (WM5+) support for mobile working. Unlimited number of queues. Unlimited number of managers. Unlimited number if staff.

All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc. Site Settings. Email Settings. Ticket Settings. Attachment Settings. Admin can view voting report for technician. Admin can set send emails. Admin can add/edit and view technicians, can define permissions like admin panel access ,cross technicians tickets support, assign categories etc. News: you can post news from admin panel based on permission news can be viewed by technician/users. Knowledge base: you can create unlimited knowledge base with categories and articles.