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Refer Listing To A Friend |
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SUGGEST eSupport TO A FRIEND...
If you have a friend that you would like to recommend this page to,
or if you just want to send yourself a reminder, here is the easy
way to do it!
Simply fill in the e-mail address of the person(s) you wish to tell
about eSupport, your name and e-mail address (so they do
not think it is spam and can reply to you directly with gracious thanks),
and click the SEND button.
If you want to, you can also enter a message that will be included
on the e-mail.
After sending the e-mail, you will be transported back to the
page you recommended!
| Resource Title: |
eSupport |
| URL: | [CLICK HERE] |
| Description: |
eSupport is a robust and flexible support solution. Features a stable email > helpdesk routine, department handling, unlimited staff members with ability to set specific permissions, complete ticket management, FAQ management, SMS forwarding, Personalization (Seperate Calendar and Addressbook for staff), A comprehensive web based interface for customers, Your customers can create tickets via either web based interface or through email, private messaging between staff members, ticket grouping based on priorities and status, predefined replies ability, template based, ticket locking to prevent duplicate replies, backup system, IP+Email banning, ticket notes, ticket flagging, ability to specify custom fields, printable version, multi language support, popup predefined replies and a professional interface, ability to reply directly via email client, ability to track emails, email actions, flood protection. Also comes with MS Outlook Integration and SLA's & Escalations!
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