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SUGGEST Designing an Account Unlock Application TO A FRIEND...
If you have a friend that you would like to recommend this page to,
or if you just want to send yourself a reminder, here is the easy
way to do it!
Simply fill in the e-mail address of the person(s) you wish to tell
about Designing an Account Unlock Application, your name and e-mail address (so they do
not think it is spam and can reply to you directly with gracious thanks),
and click the SEND button.
If you want to, you can also enter a message that will be included
on the e-mail.
After sending the e-mail, you will be transported back to the
page you recommended!
| Resource Title: |
Designing an Account Unlock Application |
| URL: | [CLICK HERE] |
| Description: |
In this article we are going to try and provide some ideas for you to reduce those calls to the help desk. In this project we created a help desk portal, this portal pretty much has a main page that you can go to download patches, virus definition files, and manage account unlock information. Calls to the help desk for unlocking locked accounts accounted for a large percentage of calls, so in order to streamline the process we created an application that tied in with the intranet user portal.
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