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Refer Listing To A Friend |
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SUGGEST AtomicSoft AtomicDesk/SQL TO A FRIEND...
If you have a friend that you would like to recommend this page to,
or if you just want to send yourself a reminder, here is the easy
way to do it!
Simply fill in the e-mail address of the person(s) you wish to tell
about AtomicSoft AtomicDesk/SQL, your name and e-mail address (so they do
not think it is spam and can reply to you directly with gracious thanks),
and click the SEND button.
If you want to, you can also enter a message that will be included
on the e-mail.
After sending the e-mail, you will be transported back to the
page you recommended!
| Resource Title: |
AtomicSoft AtomicDesk/SQL |
| URL: | [CLICK HERE] |
| Description: |
Helpdesk, FAQ, knowledge base, smart autoresponders, live support chat - all in one product. AtomicDesk supports user requests sent via web-based interface, as well as incoming requests from POP3 mailbox.
Intelligent autoresponder system can send the best-matching answers from FAQ/knowledge base and reduce workload of support staff.
Staff can communicate using either web-based staff panel, or their e-mail client.
Personal permissions and response priority are configurable for each staff member.
Comprehensive overall usage statistics and efficiency reporting module motivates staff to do their work better.
Fuzzy logic powered search engine for FAQ and KnowledgeBase finds relevant answers better than exact keywords search engines and places the most relevent articles on the top.
If customer requests a chat session via special form, AtomicDesk selects the best-suited chat partner automatically.
All chat sessions are recorded for reference or for later followup.
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