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Refer Listing To A Friend |
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SUGGEST WSS Customer Service Helpdesk TO A FRIEND...
If you have a friend that you would like to recommend this page to,
or if you just want to send yourself a reminder, here is the easy
way to do it!
Simply fill in the e-mail address of the person(s) you wish to tell
about WSS Customer Service Helpdesk, your name and e-mail address (so they do
not think it is spam and can reply to you directly with gracious thanks),
and click the SEND button.
If you want to, you can also enter a message that will be included
on the e-mail.
After sending the e-mail, you will be transported back to the
page you recommended!
| Resource Title: |
WSS Customer Service Helpdesk |
| URL: | [CLICK HERE] |
| Description: |
A Customer Support email based helpdesk system that is entirely hosted for you. Emails are collected from your own POP3 mailbox and appear as "tickets". Once responded to tickets are then marked as closed (nothing ever gets deleted). Responses from Customers are dealt with automatically and are appended to the appropriate ticket, which is then reopened. Features: multiple queues (each queue can have its own email address), multiple operators (which can be limited to specific queues), six different statuses for tickets (NEW, REOPENED, CLOSED, BOGUS, SPAM and DELETED), statistics (including user specified reports), predefined response templates, HTML code generated for you and optional notifications of new tickets.
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