HESK - a simple, secure and FREE user friendly help desk!

Hesk is a modern mobile-friendly PHP help desk software that runs with a MySQL database. It allows you to set up a ticket-based support system (helpdesk) for your website.

Your customers are able to submit support tickets and the staff has a nice web-based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, easy-to-use web interface, fully-featured knowledgebase, email piping/pop3 fetching, time spent on ticket and more. You can completely customize the look of Hesk by editing header, footer, and style files! Hesk has been translated to various languages and can be easily translated to your language simply by editing one language file.

Hesk comes with an installation file that will help you set up your database and script correctly with very little effort. Step by step installation instructions are included in the readme.html file.

Rated 4.68 out of 5 (1813 rating(s))

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Version

3.1.2

Filed in

Scripts/PHP/Scripts & Programs/Customer Support/Help Desk

Submitted on

23rd April 2005

Last Updated

18th August 2020

Publisher

Klemen Stirn, Mike Koch Other listings by this publisher

LICENSE #1

License Type

Freeware

Price

USD 0.00

Additional Info

NIL

Price Free
Views 78,149
Reviews 187 Member Review(s)
Posted On 23rd April 2005
Last Updated On18th August 2020

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Average Member Rating: 4.68/5

Owsome Help Desk App

Reviewed by Vijay on Sun, 10th December 2017

Rating: 5 - Excellent

This Help Desk software is awsome.

Always My Favorite!

Reviewed by Robert Hamborg - Pinkham42 on Mon, 29th May 2017

Rating: 5 - Excellent

Hesk has always provided a Free and frequently Updated Help Desk for my
Websites. It's a Great Script and you
cannot beat the options and settings.
I use it exclusively!

very easy to use and full of resources

Reviewed by ericg on Thu, 4th May 2017

Rating: 5 - Excellent

User-friendly. Although free, very good support.

Great tool

Reviewed by Ajay Kumar on Mon, 1st May 2017

Rating: 5 - Excellent

We are using this tool more than 1 year and it working as charm beyond my expectation.

Awesome.... :)

Very good and powerful. So customizable.

Reviewed by TechGuy29 on Thu, 30th March 2017

Rating: 4 - Very Good

Currently only using it for our users to log all their technical faults with our technical staff.using it in on our network only. No public access, we use vpn to channel it from the outside. So alot of the features that helps with security is turned off.

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Displaying 1-5 out of 187 reviews

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