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Most Popular Scripts | PHP | Scripts & Programs | Customer Support | Help Desk

Results 41-60 of 77
Fast Track Sites Trouble Ticket System
posted byspyke01inHelp Desk
The Fast Track Sites Trouble Ticket System is a professional trouble ticket system that allows easy communication between your customers and you. It allows for quick resolutions of problems and easy tracking of current and former tickets. Our custom trouble ticket software features cutting edge functions with the ability to easily add more functionality. Whether your business is just starting or is well on its way, the Fast Track Sites Trouble Ticket System will handle all of your trouble ticket needs with the ability to scale for the future. Professional Version Features * Easy Installation * Highly Customizable * Create and Track Trouble Tickets * Create Multiple Problem Categories * Fully AJAX System Allows Table Sorting and Quick Updating * Ticket Overview Dashboard * Integrates with our Client Management System * Multiple Language Support (English and Italian Included) * Printer Friendly Views * Reports and Graph
(7 ratings)
Reviews1
PriceUSD 297.00
Views15662
swDesk - Online Support System
posted byswdeskinHelp Desk
The swDesk Online Help Desk software is an innovative ticket system designed to manage customer requests with greater efficiency and accuracy. An advanced Customer Relationship Management (CRM) application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets and departments allowed, support for attachments, fully customizable web interface and/or email interface, detailed reports and statistics, performance tracking, support for multiple languages, advanced permission settings and more. Additional features include a canned responses tool, tasks manager, reminders, and private messaging. Built on a solid PHP & MySQL platform, swDesk is also an open source application. This is a high end, yet affordable, Help Desk Ticket System that enables your company to provide quality customer service while supporting a high volume of requests.
(6 ratings)
Reviews0
PriceUSD 99.00
Views4543
Escon SupportPortal
posted bybakirkinHelp Desk
Escon SupportPortal is AJAX/PHP web based customer support solution with Request/Ticket Management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal is easily tailored to meet your needs, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance.
(6 ratings)
Reviews0
PriceFree
Views7652
HelpMeICT
posted byputt1ckinHelp Desk
Reporting, multi-site support, email notification, web-administrated, issue history, time management and escalation. Just a summary of the features available; more are added every release. Please register at Freshmeat to be notified of new releases.
(6 ratings)
Reviews0
PriceFree
Views11961
Add a browser troubleshooting page to your site instantly with BrowserHawk
posted bycyscapeinHelp Desk
BrowserHawk To-Go instantly adds a robust browser checker and troubleshooting page to your website, without the need to install any software. Now you can ensure that each user meets the your minimum browser and system requirements, and provide personalized, automated, self-help to users that experience difficulties on your site. BrowserHawk To-Go can even automatically email you the user's browser test results, along with a description they provide about the problems encountered. This dramatically cuts the amount of time you spend troubleshooting reported browser problems, saving you a great deal of time and money, while also improving user satisfaction with the site. This service costs as little as $0.02 each time a browser test is executed. BrowserHawk is used by over 30,000 developers in more than 70 countries. Visit our site to get a free account you can use for development and testing purposes and see for yourself how much BrowserHawk will improve your help desk operations!
(6 ratings)
Reviews0
PriceFree
Views884
aTicket
aTicket is a Web based support ticket system derived from eTicket and osTicket, under active development and support. It enables submission of problems by email or the Web, and utilises a flexible user tracking system based entirely on email address and ticket number. Powerful web based ticket management, with multiple categories and support people. Open source - GPL v.2. Requires PHP5 and MySQL.
(6 ratings)
Reviews0
PriceFree
Views4489
ASTRES
posted byivdsinHelp Desk
ASTRES is developped by the french civil aviation since 2003 and is in fact an intranet to manage many tasks of the helpdesk : * to treat tickets of customers thanks to a workflow and, possibly, a sub decomposition (tree-view) of the first ticket in reformulated new sub-tickets (ITIL). The customer and the supporter affected to the ticket can discuss thanks to the "dialog". There is an internal dialog between the supporter of the first ticket and the other supporters of the sub-tickets * to index documents, media, material * to manage the planning, internal actions between members of the support, weekly activity reporting (text) of each member, projects thanks to a synthesis form to sum up the progress of a project * to generate statistics in tables or graphics about customers tickets, documents There is a search engine to search a wiki based on MediaWiki, a system of plugins and it's possible to add custom fields on the tickets (like Mantis).
(6 ratings)
Reviews0
PriceFree
Views4004
All In One Support Desk System
wordDev Support Desk is All-In-One tickets system offering many features such a Live Chat, Support Tickets with priority, multiple Department, multiple user, client management, FAQ, bugs, online payment, product showcase, Service for sale, multiple language and much more
(6 ratings)
Reviews0
PriceFree
Views1760
SupportAerie
SupportAerie is an open source support script. It blends the idea of a normal contact form together with a ticketing system to create the only support script you will ever need to satisfy your customers. Customers are after simplicity and an an easy to use interface, and SupportAerie can provide those necessities for the customer. A lot of the support scripts available today offer 'too much', and customers often complain about not being able to create support requests etc properly due to the complexity of today's support scripts. SupportAerie only provides the customer with what he/she needs, making SupportAerie one of the best and easiest to use support scripts of today's technological generation.
(6 ratings)
Reviews0
PriceFree
Views3621
WSS Help Desk - Powerful Web 2.0 HelpDesk & IT Support Desk Software
Improve your customer support, instantly! With WSS Help Desk, you can add powerful helpdesk, searchable knowledge base to your website in minutes. WSS HelpDesk innovative features will help you to drastically reduce in-bound customer support, save money and increase customer satisfaction at the same time. Features: Legendary support, Powerful search with NLS, Searchable attachments, LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Multiple users and groups with permissions, Article templates and snippets, Customizable themes, Statistics, Version history, Drafts and autosaving, Backups, Article recovery, SEO tools, Google gears support and Much more. WSS Help Desk Software has Web 2.0 interface, fanatically optimized for day to day tasks and is used by top organizations and universities world-wide. You'll Love it, your customers will Love it! Learn more and Try the online demo now!
(4 ratings)
Reviews1
PriceUSD 165.00
Views2617
DeskLance - Advanced HelpDesk/Ticketing System
DeskLance is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation.
(4 ratings)
Reviews1
PriceUSD 9.00
Views5727
PHP RT - Action Item Tracker
Every company does business according to different processes. This action item tracking tool is designed to be used for any company to match their process. Data collected as part of doing business is unique to programs and projects, and therefor this tool is also easy to augment to meet up with how you already to business. This tool brings action items to the Internet with easy access via web browsers and email. Its a full feature tool with every day use in mind. You will wonder how you ever did business with out it. New version released - compatible with MySQL 4 or 5 and PHP 4 or 5.
(3 ratings)
Reviews0
PriceFree
Views5262
Comdev Customer Helpdesk
posted bycdganinHelp Desk
* Comdev's support ticketing system isn�t the only choice. But it is a good solution for designers wanting to maintain their creative website layout. Reviewers have mentioned they don�t like hacking up their designs to fit other systems. We implemented a small piece of code that designers can paste where they want on the front-end, which pulls in the PHP/MySQL customer helpdesk. * We had to make it real simple on the back-end too. Nobody wishes to mess with complicated configuration files & phpMyAdmin, so we developed an Installation Wizard that gets the admin area up and going. * If you would like, you�re welcome to install and try our complete system for FREE. Also, if there�s time you�ll find features/benefits, a live demo and customer site examples at our website.
(3 ratings)
Reviews0
PriceFree
Views5508
Web help desk software with all the features at half the price.
eForcer WebHelpDesk has all of the features you would expect from a leading edge product, including: scalability from 1 to 1000+ users and user friendly operation and installation that is simplicity itself.
(3 ratings)
Reviews0
PriceUSD 147.00
Views3164
TechTables
TechTables is an asset and trouble ticket management system. Written in PHP and uses the Postgresql database. Current features: View/Edit Assets; View/Edit Tickets; View/Edit Contacts; Ticket Followups.
(3 ratings)
Reviews0
PriceFree
Views8346
Web Invoice: Your Invoicing, Scheduled Reminders and Help desk solution
posted bytmirellinHelp Desk
Web Invoice is an invoicing, Billing, Appointment reminder and Help Desk Solution with Scheduled Phone calling, Emailing and SMS. It is designed to cater to the Small to medium sized Service business. Some of its Popular features are the following. Create Invoices, Schedule Appointments, Create Service requests via customer/End-User login or via incoming Email. Create Estimates and Recurring Invoice via templates. Feature rich Inventory module handles thousands of items with its corresponding labor. Emailing Invoices in HTML or PDF format are seamless. You can also create an invoice from an existing Service Request. You can Mass Phone call or Email Invoices and Newsletters. You can Program Labor Presets for quick labor Insertions, and Help Desk Presets for quick Service request answers. Create Templates,contract bill reminders. Fully UTF-8 Compatible ensures multi language and Currency. Schedule a phone call, Email or text message for a later date and time as an appointment reminder.
(3 ratings)
Reviews0
PriceUSD 50.00
Views1809
Helpdesk System Pro
posted byzhaff80inHelp Desk
Helpdesk System is a full featured, yet easy to use ticket support system. This is a great system that will help you to keep track and manage support requests online for your users and business. User can submit and view their tickets online, Admin can response to tickets, create and manage articles and many more.
(3 ratings)
Reviews0
PriceUSD 39.00
Views900
Premium Support System
Either small or medium company you own but your search for the ideal PHP Support System has come to an end. B1st bears all in one Support solution to help you meet your changing needs. We offer you the control, privacy, protection, and flexibility that you and your company desire and deserve. It can be integrated seamless with any HTML , PHP or ASP websites in addition to major CMS platforms such as WordPress, Joomla, Drupal and Prestshop. B1ST is not only easy-to-use but also B1ST is constantly developing every day to help clients to meet their changing needs over time.
(0 ratings)
Reviews0
PriceUSD 17.00
Views942
Help Desk Software
Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities
(0 ratings)
Reviews0
PriceUSD 99.00
Views762
Contact 'n' Support
Contact 'n' Support (CNS) is a powerful and beautiful customer support system with support tickets. Features: - Login and account creation made to be painless for your customers with the Facebook login feature. - User management and rankings are made simple and efficient. - Department management is painless. Possibility of changing departments if the ticket is sent to the wrong one. - Set up your preferences and settings to suit your needs. - Neat WYSIWYG editor for tickets. - Awesome attachments system. - Customize and install new languages with ease. - Searching tickets by ID number or the subject. - Customers can leave feedback with the comment on your staff's help. - Email notifications on ticket updates. - Possible caching for better performance. Demo http://cnsdemo.mystery-designs.com/ Demo login: [email protected] | admin123 [email protected] | staff123 [email protected] | user123
(0 ratings)
Reviews0
PriceUSD 16.99
Views810
Results 41-60 of 77