Top Rated Scripts | Tools & Utilities | Customer Support

With RealTimeQuery your visitors can contact you while visiting your website. The program acts as a server on your PC not depending on external servers. RealTimeQuery tracks your visitors and shows their country, IP, the webpage the visitor is seeing, the operating system, the web browser, and the webpage from where the visitor accessed your site. The program presents a worldmap where you can see the number of visitors from each country. You can even view the worldmap in 3D. RealTimeQuery supports multiple operators, the calls can be redirected between operators. Operators can invite to others to the same chat or chat privately. The program runs on the background, accessible from the system tray, alerting with sound and a popup window when a visitor calls you. The implementation process in your website is easy, just few HTML code lines.

IMsupporting, Talk to your website visitors instantly in realtime. Recieve notifications via SMS of new chat/support requests. When someone visits your website and you or your support team are online they are presented with a button where they can talk to you LIVE in realtime. You can ban abusive users and keep track of who has been responded to, Push users to other pages on your site to assist them plus much more. With the simple and fast features its not overly complicated like some other sites enabling you to do whats needed. Help users, retain users, even increase your chance of sale by answering questions directly.

e-Contacto.com is an e-CRM solution, that allows you to provide customer/visitor support, online and in real time. Integration only requires a unique HTML line of code. Try the free version (fully functioning) and increase customer satisfaction along with sales.

Create a report of all the programs that start with windows. This simple (vbs) script will create an HTML file with each item that starts with windows. This can be very useful for troubleshooting performance problems or viruses. Super.

With AnswerChat you can track and chat with the visitors to your website(s). See who is on your site(s) and see what search engine and search term they used to find your site. Chat with your site's visitors and turn them into customers. AnswerChat is the low-cost customer service solution. No plug-ins or add-on software are required for visitors to your site(s). All they need a browser with java enabled. The fully functional free 30 day trial version available.

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automatic creation of tickets from incoming email, live chat, remote desktop, asset management, Active Directory/LDAP integration, automated assignments and notifications, automated email alerts, user customizable interface, task scheduling, billing, outlook integration, extensive workflow rules, knowledge base, advanced administration console and much more at an incredible price.

Ornprodukter offer this popular and useful bandwidth support tool for any ISP or site offering Internet services, used all around the world. Make it simple for your customers (visitors) to compare speed in real-time over Internet with XPeedoMeter 2005 Edition bandwidth speedometer test. [TIP: Link in xpeedometer tests found by www.google.com for your customers to compare].

Sent by the client system WHMCS Support tickets do you have set the time interval of control over the audio and visual alerts will inform you. And control are the answers to the incoming ticket software interface on your desktop allows you to do completely.

Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers.

An accurate online mortgage and home loan calculator, with the caculation results showing you your monthly borrowing power.

Desktop-quality pop-up help for your website. Centralized, searchable database of help records. Help matched to user proficiency, job function, language, etc. Managers can update to reflect policies and procedures. Help Manual assembly & printing.

COMMUNICATE - Brings life to your WEB SITE AquaSoft LTD. has developed a unique "no download" software product that recognizes ALL the users visiting a website and enables full communication between webmaster and surfers and among the surfers themselves.AquaSoft LTD has named the software 'Communicate'. Communicate is designed to create virtual communities around a portal, bringing together surfers with shared interests and generating loyalty to the site. Communicate comprises several applications such as: Customer Relationship Management (CRM), E-commerce, possibility to adapt the program's design to the site's character, cellular, creating site loyalty and support for content push.

Breathe some life into your digital world with Flash Livehelp and watch your sales soar. What makes our system unique is that in addition to the Livehelp Administrator you will receive a flash web client(swf) which you can post on your web site and/or web auctions PLUS a flash desktop client(exe) which can be distributed to customers, clients, family and friends via CD, download or email. Setup in minutes, no monthly fees. Requires 1 MySQL database and PHP. Try the web client now at Flash-catalogs.com.

Macro Independence is a Windows utility that records and plays back mouse and keyboard events and save to file simultaneity.It allows you to record your keyboard strokes and mouse movements. Then you can replay those recorded events at anytime. Macro Independence is used to control, monitor, trigger, or report on your windows automation actions without any operator/work people. In additional, Macro Independence is your Auto Operated System solution.

Website HitchHiker is an easy to use Javascript browser that attaches itself to your webpages. Visitors to your site can EASILY bookmark, print pages, search, and more. In addition, you can move the HitchHiker to anywhere on your page. Users can close the Website HitchHiker and easily bring it back by double clicking anywhere on your page. The script is easy to install. All you have to do is copy the code into body of your page and upload 2 images. It's something that is different and will get your website remembered.

StaffOnline offers you the possibility to interact with Web surfers online. With StaffOnline , agents that are online are reachable in audio video and chat with a simple click. They will be able to offer much more interactive and assertive services, making your business more accessible and your website more human.

chatFUSE is a live web-based chat software using php/MySQL and can be configured with any spoken language. With chatFUSE you can chat one on one with any visitor on your website or they can initate a chat with you. An easy to use interface allows you to manage multiple chats at one-time. chatFUSE also integrates with digiSHOP Shopping Cart Software to allow to see which customers are in the process of shopping/ordering on your site and you can view the shopper's shopping cart contents at any time. The administrator can restrict IP addresses, manage departments, operator ratings, detail reports and more.

Add your own services and prices.You can add your merchant account for billing profile Authorize.net and paypal automated billing system. you can mail out invoice paid confirmation. You can have your clients upload files to your appliance for safe and convenient retrieval from anywhere is the world. No more file diving! private message to your client and the client can send private messages to you. you will store your clients credit card numbers in an encrypted folder where they can be stored for billing monthly, Quarterly, Every 6 Months, Yearly. Whatever you set up in your clients profile. Assign client as many services as they have with you. Access your client from anywhere with this web based web site software. All the components yo need to organize your business on line. Access all your clients and all there info on one panel. On your web site.

Close Support is a suite of applications that operate together to allow your organization to manage its technical support operation. Working with Close Support will make your help desk become more effective and in better control. This table provides a brief introduction to the Close Support applications and exactly what is included with each of the purchase options. Click on any link to get further information.

Support Now! is an online support system designed specifically for businesses to interact live with their website customers, resulting in an improved service and ultimately increased sales. >> Increase Your Online Sales * Increase sales by 50% or more * Convert visitors into customers * Reduce site/cart abandonment >> Improve Customer Support * Instantly support website visitors * Reduce waiting times * Reduce support costs Try Support Now! FREE for 15 days!