Contact 'n' Support
Contact 'n' Support (CNS) is a powerful and beautiful customer support system with support tickets. It sports an elegant user interface and comes with tons of features like email notification, facebook login, simple department management, WYSIWYG editor, customizable attachment system, multi-lingual support, caching. This script is based on PHP and mySQL and uses jQuery as well.
- Login and account creation made to be painless for your customers with the Facebook login feature.
- User management and rankings are made simple and efficient.
- Department management is painless. Possibility of changing departments if the ticket is sent to the wrong one.
- Set up your preferences and settings to suit your needs.
- Neat WYSIWYG editor for tickets.
- Awesome attachments system.
- Customize and install new languages with ease.
- Searching tickets by ID number or the subject.
- Customers can leave feedback with the comment on your staff’s help.
- Email notifications on ticket updates.
- Possible caching for better performance.
Displaying 1-2 out of 2 reviews
I went over all the parameter with the hoster and I am still getting an error message that says bad driver. I opened a ticket a couple of days ago and no reply.
very good, just needs the ability to log calls in house (and add customer details to it) if it could do that would go as far as to call it great!