Worst service you can ever experience
Rating: 1 - Poor (Nov 5th, 2009)
Author:
If you really want to experience the worst support you should use this script, they are totally unprofessional, even if you get the paid support they will reply back after days with other requests, and solutions also they will always push things toward your hosting service, and your server administrator then you will figure out that they don't know what kind of error they are dealing with.
Honestly it is an excellent script with great features, but with the worst support ever.
No Regret, Choosing CS-Cart over CubeCart
Rating: 5 - Excellent (Jun 18th, 2009)
Author: Emmanuel
As a webhosting and website design company, we decided few years ago to 'dump' frustratingly buggy opensource shopping carts for commercial shopping carts that are well maintained and updated regularly and professionally. A thorough search led us to cubecart (opensourced and later commercial) which seem to meet the needs of our various clients at the time. A few years later, we had a client with more 'sophisticated' needs which became apparent to us that cubecart could not meet. A new search led us to CS-Cart. Now we've deployed CS-Cart for more than 18 months now and we were pleasantly surprised at this wonderful shopping cart. We wondered why we never discovered it much earlier. Our clients are very well satisfied with CS-Cart and we will be migrating our older clients to CS-Cart in the nearest possible future. We very strongly recommend CS-Cart over all other shopping carts! No regrets at all for choosing CS-Cart over CubeCart and others...
- Emmanuel B. John, PhD - President/CEO, WisdomCybernetics LLC, KS & MD, USA
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Poor support, snoops on users
Rating: 3 - Average (Jun 2nd, 2009)
Author:
We've been using CS-cart for about 6 months now, and although it's a solid shopping cart package, there are some issues.
First, the latest upgrade (from 1.3.5 to 2.0.x) requires starting over- a complete re-install and set up of the site. A month after the release of version 2, there is no script/patch to migrate from older versions.
The documentation of the features is also poorly done. Most of the features require at least a little experimentation to figure out how to implement them. We've still not been able to devine the purpose or use of a couple of the add-ons.
Also, while customizing the templates I discovered a sneaky bit of code that embeds an image from the cs-cart.com servers everytime a store operator logs into their admin page. The cs-cart people go through quite a bit to conceal this little bit of tracking code, and have removed posts on the issue from their forums.
Otherwise, their forums (due to their users) are great, and usually really helpful. You'll get a better response there than from the cs-cart support, as it seems their usual canned response is that they are for hire to do any sort of support work you need (e.g. ask them about an upgrade scirpt, and they'll reply that they haven't completed one yet, but for $$$, they'll make you one).
CS-CART tech support is absolutely SUPER!
Rating: 5 - Excellent (Apr 20th, 2009)
Author:
We are extremely impressed with the level and quality of the support we have been receiving from CS-CART!
This fully featured cart is an incredible value for its low price and we will be utilizing CS-CART as the e-commerce platform for all of our SMB clients moving forward.
-- Kenn
Great Application
Rating: 5 - Excellent (Oct 14th, 2008)
Author: Jerry
This application works great and is easy to use. It has a lot of features inside and what was for us the most important thing, is that these guys really have an outstanding support! Really super to work with them.
CS Cart
Rating: 5 - Excellent (Oct 2nd, 2008)
Author: duncan
What a great cart system, Very well though has nearly everything from default. The support staff are amazing, Very quick reply via the help desk, Always great advice makes the programmers life very easy, Dont listen to the fool complaining about them being in Russia, It make no difference at all, They are very helpful and go above and beyond what expected. They send exact file and code location that needs to be edited.
One Year Review
Rating: 5 - Excellent (Aug 15th, 2008)
Author: Kevin DeLuca
CS-Cart has been a pleasure to use.
It comes already stocked with many features that other "free" carts charge money for, has a cool Admin interface, works great on a shared server, and is fairly easy to re-skin using Smarty templates.
I suggest anyone who is in the market for a PHP/MySQL shopping cart, check out CS-Cart.
Best Shopping Cart Out There!!!
Rating: 5 - Excellent (Mar 16th, 2008)
Author: Matt DeKok
This is the best cart with the best support and the best reliability. They offer great services as well such as an option to have them install the cart for you. Even without it installation is a breeze. Great product. It is getting me many great comments on my site.
Sorry you feel that way colin. I had absolutely no problems at all. And you can access the forum, you just can't post until you buy.
Review Update
Rating: 5 - Excellent (Feb 26th, 2008)
Author:
Following the delay in getting a reply from CSCart I received a polite email explaining that none of my messages that had been sent through their online feedback form had been received. They have asked me to update my review to explain the situation which is fair enough. I have made a few other enquiries through the same form since so I now await further replies. I'm just worried that after buying the script a major problem occurs on my site and the same communication problem occurs.
Who writes these 5* reviews anyway ???
Rating: 1 - Poor (Feb 23rd, 2008)
Author:
I was on the look-out for a new shopping cart to replace X-Cart which I thought had the worst company response rate of all but after emailing this company 6 times about an installation error on a demo version I am still waiting for a reply- over 2 weeks later! One of the problems is that you don't have access to the help forum without first purchasing the software - hmmmmm! My advice to anyone about to purchase - don't. I think CScart guys write most of the good reviews. Will post any updates.
A++ for CS-Cart - My favorite spanish online store builder
Rating: 5 - Excellent (Feb 20th, 2008)
Author: Herbie Rodriguez
Hi:
I am working on 6 spanish language stores using cs-cart and it has completely exceeded my customers' expectations. It is a simple interface and the customer support has been timely and outstanding. Thanks
Cs-Cart is the Best I've found
Rating: 5 - Excellent (Feb 18th, 2008)
Author: Donny
Yeah, so I searched for a few days, read all the reviews, tested everything for my forum members. And I'm happy to say CS-Cart was the best cart I've found for it's easy to use features, excellent user manual and clean look. Try out the demo and you'll see what I mean. Good luck!
CS-CART and Their Techs ROCK
Rating: 5 - Excellent (Dec 3rd, 2007)
Author: Steve McGee
We currently have two CS-CART stores online and we are purchasing a third license as of today. We have NEVER had to request support because something broke, or didn't work and our 1st store has been online for well over a year. Our contact with the TECHS has revolved around configuration setups and custom programming mods, these guys are prompt,courteous, and very good at what they do. For our company CS-CART is our only choice, check us out at http://www.renegadelights .com/shop
Steve McGee
One of the worst ive used in 4 years of ecommerce!
Rating: 1 - Poor (Nov 13th, 2007)
Author: ryan
Over my 4 years in ecommerce ive used XCart, CubeCart V3, Pinnacle, Avactis, Viart and now CS-Cart and i have to say that its the worst ive ever had to deal with. There are two problems: 1)Support are rude and arrogant and they have the attitude of 'if you dont like it then go elsewhere'. 2) It is so incredibly slow to run because of the amount of external files called that on a 56K connection it takes around 2 minutes to load. Avoid it like the plague and go with Viart!
Terrible Service
Rating: 1 - Poor (Aug 28th, 2007)
Author: andi stevens
After 6 months of using the software CS-Cart support have closed my account and refuse to continue to allow me to access future releases. It clearly says on the website "Free access to future releases". This was following an argument with their support techs. The software isnt bad although it takes a very long time to load with an average of over 3 minutes on a 56K connection. The templates look good but are full of tables and do not validate.
Avoid if possible and go with CubeCart!
Publisher Response:
Each CS-Cart license owner has free access to future releases as advertised on our website (www.cs-cart.com), of course if an owner does not commit a gross violation of the License Agreement like this person did and now he is trying to mislead everybody into thinking that the argument with our support team may result in closing the account (it is absurd). By the way, CS-Cart takes 25-35 seconds (it depends on a template within the base collection of 20 ones) to load on a 56K connection.
CS-Cart ~ Bulk upload and additional images
Rating: 5 - Excellent (Aug 24th, 2007)
Author: Tip Johnson
If you know as little about php and mysql as I do, you will appreciate the help available from the CS-Cart help desk.
We use only a fraction of the product's potential, but we list many items that require a lot of additional images.
They got difficult to manage so I asked the company how I might bulk upload them. For just over a hundred bucks they wrote me a special module that I think a lot of folks will like.
Check it out at www.dangelointernational. com.
Amazing team
Rating: 5 - Excellent (Aug 10th, 2007)
Author: shirley
I had my shop integrated with Cs-cart and I am very happy , this teams are so good and I had flowless transition from old cart to new cs-cart
I don't have any problems during transition and I am stunt this people know what they doing
Something smells fishy
Rating: 1 - Poor (Jun 29th, 2007)
Author: Glenn
Both x-cart and cs-cart domains are registered by
DomainsByProxy.com and no ownership info is provided. Same server, almost identical info. Would you trust someone who won't even put their name on it. Wouldn't surprise me if these are the same guys who built Search Engine Pro which is a ripoff. Non-existent support, no refund and the same kind of glowing reviews you find here.
Publisher Response:
The use of registration by 'DomainsByProxy' is a regular way to avoid the domain taking and getting SPAM, it is a well-known fact. Our clients trust in CS-Cart implicitly, rely on our support team's competence completely and get the best online stores as a result. Just google for 'powered by CS-Cart'. Each 'gloving' review here is submitted by real CS-Cart users (thanks to everyone), other queer ones like yours are by envious competitors.
cs-cart is simply the best
Rating: 5 - Excellent (Jun 8th, 2007)
Author: Robert
I have been using cs-cart for a short while, but I have found it to be the absolute best software solution out there in a very competetive market.
The solution is amazing, the price is awesome, and the support staff are simply the best. I will continue to use this solution and recommend this product without hesitation.... check them out, you will be 110% satisifed.
The best cart we've used in 10 years
Rating: 5 - Excellent (May 31st, 2007)
Author: Alan Rogers
I’ve been in e-commerce sine 1997. That’s 10 years, and I’ve operated some mega sites, and used MANY s/cart systems. CS-CART is the by far the best. It does all the basics really well and has some very handy features built in. Although we did need a few special custom mods for our own particular needs, we find that everything else is VERY customisable. We have complete control over the look & feel. The service of the support people is excellent. They seem to actually CARE which is terrific.
The Best Cart On The Market!
Rating: 5 - Excellent (Feb 20th, 2007)
Author: andi stevens
Recently moved from CubeCart to CS-CART and im so glad i did. Its altogether more powerfull and more secure than any other cart ive tried. Their support is excellent and they have a fantastic user guide which all the other carts lack. It might be expensive but its worth every penny. My only complaint is that it uses smarty templates which are hard to master but all in all its the best cart ive ever used.
Great Script - great SUPPORT - Thank you!
Rating: 5 - Excellent (Dec 14th, 2006)
Author: Davidd
I just want to thank this guys of CS CART, a VERY powerful cart. It has a great number of features, skins, flexibility and customization possibility. You can change language, skins, products, categories, tax, shipping info etc. on the fly (I'm italian) and have your web store in few days. Really Amazing! The price is very low but the script value is VERY high. Please, take a look around. Also che customer support is great, the reply in few hours. Thank you again, you help to grow my business.
Excellent Product, Very Professional
Rating: 5 - Excellent (Oct 3rd, 2006)
Author: Marc LaMaison
I never review anything, but I had to for this great software. This is the best kept secret in PHP/MySQL eCommerce. I've used nearly every cart out there and could never find any that worked to my liking. After looking long and hard I found CS-Cart, and I so gland I did. This software is beautiful, the store administration is the best I have seen, its UI is so nice it's actual a pleasure to use. Well designed, well thought out and very professional. At its price it's a steal.
A Great Cart!!
Rating: 5 - Excellent (Sep 29th, 2006)
Author: lisa
this cart is definatley worth the money. its low price and you can be up and running right out of the box, just enter your products and your selling. the customer support is excellent. I have used more expensive carts and they were nightmares. this one will blow you away.
I thought I'd do it myself, but CS-cart is worth every penny
Rating: 5 - Excellent (Sep 5th, 2006)
Author: tilo
I can code but don't want to waste time coding because the default cart is far too ugly or having to code features from scratch. cs-cart had all kinds of product options, and I could swap products pics (choose 'red', pic turns from 'blue shirt' to red. Support is in Russia, but I was up one evening and sent them a message of what I was trying to do, and then the next morning, it was done, they coded it for me! :). So, I think in the end, you'll save a lot more time with cs-cart, even from Russia.
Excellent Product
Rating: 5 - Excellent (May 17th, 2006)
Author: Adam Smith
I've used nearly every cart out there and could never find any system that works well from all aspects. I decided to try cs-cart on a hunch, and sure enough, it turned out to be the absolute best in shopping cart technology. Support is awesome, and the product is even better! Easy to use, highly configurable, and the developers will even customize the system to suite your needs. I'm really looking forward to the next version!!! Highly recommended - A+++
I recommend this software to any small business out there!
Rating: 5 - Excellent (May 15th, 2006)
Author: Kostas Demetriou
I am a senior project manager of internet applications in a software company. Normally, I don’t review many products, but I felt compelled to review CS-CART. The software is complex in its features (as any other shopping cart system in the market), but at the same time incredibly easy to use. From my experience, this proves that CS-CART was well thought out. Besides that, for a reasonable price, we got a professional solution with out the cost and without the wasted time of a DIY solution.
Everyone Must Be Blind! I am Disappointed
Rating: 1 - Poor (Apr 15th, 2006)
Author: Tim Luna
Do a little research here and you will find what some are saying is true. Compare the two sites for x-cart.com and cs-cart.com. They are the same sites with a different look. They both provide suipport the same way, the contact forms are the same. It doesn't take a genius. I have tried both x-cart and unfortunatly bought cs-cart as well. The support is the same and its the reason why I left x-cart in the first place. The difference in hours makes getting a response while I am awake impossible.
Official response from Qualiteam Software LLC (X-Cart)
Rating: 4 - Very Good (Apr 5th, 2006)
Author: Ruslan R. Fazliev
Our company would like to announce that CS-Cart product has no any connection, affiliation neither is a subsidiary of Qualiteam Software. Although this product may look similar to X-Cart in terms of visual representation and it's basic functions this is independently developed product by an independent author.
The quality of the software and provided services are the sole responsibility of the author of this product. No assumptions based on this product should be made towards Qualiteam Software.
The Best of the Best
Rating: 5 - Excellent (Apr 1st, 2006)
Author: woody
We have gone through 4 to 5 other cart ststems over the years and really they just get you buy with a little here and there. CS-CART is truely the only one I have used that works. If you want top ranking on search engines, this will do it, I promise you that this software will give you high rankings. The support is unbelievable. It is worth it. I can only say this. These guys have created a high end shopping cart system.
Fantastic!
Rating: 5 - Excellent (Mar 10th, 2006)
Author: Phil Hand
I looked at the free carts and all the other carts hotscripts had to offer. But the only cart I saw which just looks right is CS-Cart. I was a little concered about the support but I haven't been disapointed, sure support is by help desk email but the service is still good. As far as being Russian, I find them to be excellent programmers. Having worked for a major world renouned university who farm out a lot of work to Russian programmers I have no reservations.
Great product, very happy!
CS-Cart.com is the most promising thing I've seen!
Rating: 5 - Excellent (Mar 9th, 2006)
Author: dss
I would never in my right mind pay for a cart, especially with Zen-Cart and CreLoaded being free. But something about this cart's beauty and robustness at such a young age convinced me to buy it. I can't believe the progress the CS-Cart coders have made in the short time I've been with them. I've tried many carts, pay and free. Next to the loads of great features that Zen-Cart has, this cart takes the paycart cake. And No This cart looks nothing like that overpriced garbage X-Cart.
Great product & service!
Rating: 5 - Excellent (Feb 17th, 2006)
Author: Manny
After reviewing & using many shopping cart systems I am very impressed with CS-Cart. Very intuitive to use, clean layout, well organised, good admin functions. CMS integration very useful as is one-click bulk add/update of products, etc. Have found developers very professional & responsive to changes/customization & pricing for services & software is superb value! Uses PHP & so highly customizable. MySQL backend means data reporting/import/export is easy. I highly recommend this product!
Very Professional
Rating: 5 - Excellent (Jan 26th, 2006)
Author: Todd Smith
I've been using CS-Cart for about a year now, and I must say the core product is very high quality and works as they say it does. In addition I have used them for several very large, difficult web development projects and they have far exceeded my expectations. Support has never been a problem for me with CS-cart, they're easy to contact and respond quickly to problems. Don't let the low price fool you into thinking this is a cheap product. Highly recommended - 2 thumbs way up!!!
Definately Overrated!
Rating: 2 - Fair (Jan 20th, 2006)
Author: Bill Green
Despite the other reviews, I beg to differ. This cart is cheaply priced, BUT you pay for what you get. Which is only the software. I basically wasted my time trying to get support when I could have gone else where and been up and running in half the time. 24-hours to respond is not fast enough for me. I need results and answers ASAP, not playing the wait game for questions to be answered. If you're willing to burn your time and money, then this cart is for you! 2 thumbs down for this one.
Shopping Cart
Rating: 5 - Excellent (Jan 13th, 2006)
Author:
I am currently using this shopping cart script on my site for selling Computer Products and Digital Electronic Products. I must say this is one of the best shopping cart I have ever seen and used it. It is very user-friendly and easy to use.
The company's service is just an excellent you get instant reply from the Script Developers.
I will defiantly refer this script to other users.
Thanks
Saj
Talk About Awesome Value
Rating: 5 - Excellent (Jan 10th, 2006)
Author: Peter Kolb
If you want an awesome product, full technical support, quick response time, all at a low price, then this is the PHP cart for you! Sure they're in Russia. Beyond the time difference, I wouldn't have guessed. During the week, they have never taken longer than 24 hrs for tech support. They have a built in help desk that actually works--and they actually take your concerns seriously. Once they have made the sale, they STILL REMAIN CONCERNED ABOUT YOUR SATISFACTION! Excellent, excellent, excellent!
Looks Familiar Doesn't It?
Rating: 3 - Average (Dec 21st, 2005)
Author: John
Yep, you guessed it. Although they dont want you to know it. This little number is brought to you by the makers of X-Cart. So, as you can imagine, you still wont get phone support and getting decent support at all is still a problem. I thought I would try something new and although it may be a little better as far as functuionality and ease of use, its still just another product with the developers in Russia who you cant contact. I have done my research so I know its true. Check for yourself.