HelpDesk Connect

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Feature packed web based help desk. - Bulletin board style communications - File attachments - Email based ticket submission with support for html-only messages and multiple file attachments - Intelligent ticket routing using departments and 4 tiers escalation model - Customer database for easy tracking of customer details like contact info or service options - Multilingual interface - Free trial

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Listing Details

Version:
2.4 
Filed in:
Hosted Apps / Customer Support
Submitted on:
 
Last Updated:
Sep 7, 2004 
Publisher:
CGI-Research Other listings by this publisher

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