Hot Help Desk

It's a 100% web-based help desk system which can be accessed from any browser, with no plug-ins, no client maintenance and no client updates. Your customers can create and update tickets via online web based form or through email easily, so technicians are able to track the history of support requests from inception to resolution, including routing, ownership and transfers. The free Help Desk solution also provide powerful service modules like automatic email notification, searchable knowledge base, administrable download and reports analyzer. The customers could be offered with different options to get their issues resolved instantly. With a complete feature set and an affordable price tag, the help desk support will improve the efficiency of your business. You can transform your cost center to a revenue center.