 |
Sponsors |
|
|
 |
| Total: 36 Displaying: 1 - 20 |
Pages: 1 2  |
|
|
|
|
|
|
My Little Helpdesk is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal helpdesk solution for companies with one or more members of staff or for those who want to organise client communications. This Complete, and feature packed support software for providing technical assistance and increasing your customers satisfaction by delivering Customer Service on your own web site! Features Include: Comprehensive request management engine. 100% web-based solution. Unlimited number of support requests. All support requests are stored in a database. Complete change history of requests is maintained. PDA and Smartphone support for mobile working. Unlimited number of queues. Unlimited number of managers. Unlimited number of staff. Just £149.99 GBP
|
Commercial
Version: 1.0
Platform(s): windows
Updated: Tue Jun 10 2008
|
|
|
|
|
  |
|
Member Reviews (0) |
|
 |
|
Visitor Ratings | |
 |
|
|
|
|
|
|
|
|
Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base, advanced administration console, report builder, Remote Desktop and much more at an incredible price.
|
Commercial
Version: 4.0
Platform(s): linux, windows, freebsd, osx, sun
Updated: Wed May 9 2007
|
|
|
|
|
| |
|
Member Reviews (0) |
|
|
|
Visitor Ratings | |
|
|
|
|
|
|
|
|
|
The web based support & knowledgebase solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers – inexpensively.
* This is NOT just a FAQ system or 'chat' software, but a tool loaded with features for admin agents and that will encourage your visitors to provide feedback without feeling intimidated! And your business saves time and expenses because the multi-level categories and search functions help keep your knowledgebase useful and informative. (Less tickets will be submitted!)
* Enable complete communications and information sharing between your support technicians and clients...from anywhere and anytime. (Ticket email notifications are sent out automatically in HTML, and are customizable. But, you can also send emails between agents to keep information flowing.)
* Source code, install, support & future upgrade are all included, for only $175.
|
Commercial
Version: 6.5
Platform(s): windows
Updated: Wed Jan 23 2008
|
|
|
|
|
| |
|
Member Reviews (1) |
|
 |
|
Visitor Ratings | |
|
|
|
|
|
|
|
|
| |
Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, E-MAIL NOTIFICATIONS, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers (internal and external) can open and track their own tickets. Includes a FREE contact manager! This help desk system even interfaces with our other applications for: SHOPPING CART (WEB STORE), Project Management, TimeSheets, Calendar and Time Management, CRM and Sales Force Automation, Product Management, Service Management, Quote Management, and Order Management. Customizable ASP source code. This software covers UNLIMITED USERS.
|
Commercial
Version: 3.0 Platform(s): windows Updated: Thu Jul 26 2007 |
|
|
|
|
| |
|
Member Reviews (1) |
|
|
|
Visitor Ratings |
|
 |
|
|
|
|
|
|
|
| |
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages: easily deployed and configured, extremely short training period enabling seamless introduction of new support staff, flexible licensing and pricing models .
Your benefits: incorporate proven Incident Management process based on ITIL and best practices procedures, minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes, align incident management with your business requirements, communication with your customers becomes measurable.
|
Commercial
Version: 4.1.5.29 Platform(s): windows Updated: Mon Apr 3 2006 |
|
|
|
|
| |
|
Member Reviews (0) |
|
|
|
Visitor Ratings |
|
 |
|
|
| Total: 36 Displaying: 1 - 20 |
Pages: 1 2 |
|
Share |
|
