My Little Helpdesk is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal helpdesk solution for companies with one or more members of staff or for those who want to organise client communications. This Complete, and feature packed support software for providing technical assistance and increasing your customers satisfaction by delivering Customer Service on your own web site! Features Include: Comprehensive request management engine. 100% web-based solution. Unlimited number of support requests. All support requests are stored in a database. Complete change history of requests is maintained. PDA and Smartphone support for mobile working. Unlimited number of queues. Unlimited number of managers. Unlimited number of staff. Just £149.99 GBP
Resource Specification
Platform(s):
windows
Date Added:
Jan 15, 2008
Last Updated:
Jun 10, 2008
Author:
OP Software (UK) Limited
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Screenshots
My Little Helpdesk Request Tracking
My Little Helpdesk Admin Area
License Information
License # 1:
License Type:
Commercial License
Price:
£149.99
Additional Info:
Single URL License
Average Visitor Rating: 4.17 (out of 5)
Number of Ratings: 12 Votes
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Notes
4.17 (out of 5)
