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KnowledgeBuilder is a professional knowledge base/FAQ solution. Our dynamic user-friendly interface allows you to easily organize and manage your articles while allowing visitors to build upon what you have. Increase productivity while saving time and resources. Features Include: Unlimited Categories/levels, glossary, customizable design, article rating, commenting, etc.., automatically finds related articles, full text search, multiple admin’s, password protect articles or categories, WYSIWYG, and more. Reduce customer support by allowing visitors access to questions in a hassle free and prompt manner. Having a 24/7 help desk has never been easier.
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Commercial
Version: 2.4
Platform(s): linux, windows
Updated: Sat Mar 11 2006
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Omnistar Kbase is a web based php knowledge base software that will allow you to create and manage an FAQ list and database of information. Our faq software is very scalable and can be used to manage tens of thousands of articles. Some of the other features of Omnistar Kbase include the ability to create a separate internal staff knowledgebase, ability to print and email articles and totally customize the user interface.
Once implemented, our php knowledge base solution has been found to reduce customer support inquiries by 70%. Other features of the knowledgebase software include the ability to password protect folders, setup article update email notifications, enable a mouse over word glossary and setup an archived article manager. Additional features of our FAQ software manager include the ability for users to rate articles, advanced reporting features, a staff calendar and to do list and built in database backup and restore capabilities.
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Commercial
Version: 4.0
Platform(s): linux, windows
Updated: Fri Oct 5 2007
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Improve your customer care, instantly! With ActiveKB, you can add a powerful, searchable knowledge base to your site in minutes -- and help your customers help themselves. Create unlimited categories, and manage all your frequently asked questions and knowledge base entries with ease.
Totally private label and a breeze to use. Features: Unlimited questions and categories, WYSIWYG HTML Editor, Attachments, Template based, Multiple users, groups and permissions, Active Response System & More...
See why thousands of web sites use ActiveKB to help their customers, help themselves.
We're extremely certain you'll LOVE ActiveKB that we offer an unconditional, 100% money back gaurantee.
Try the online demo now!
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Version: NX
Platform(s): linux, windows, freebsd, osx, sun
Updated: Wed Oct 25 2006
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FAQ Manager Pro is comprehensive FAQ and knowledgebase solution. It’s intended to provide fully-functional online FAQ Knowledge Base on your website. • Powerful templates management, including online templates editor. • EASY SETUP; • BUILT-IN FILTER gives you full control of questions and answers! • DETAILED STATISTIC AND ANALYSIS • Customer comments and articles ratings • Automatic related-articles map option • Printable Articles • Multi-language support • Unlimited number of multi-level subcategories. PRIORITY SUPPORT 24 hours a day, 7 days a week! FREE UPDATES! Let us show you our FREE ONLINE DEMO and prove our claims!
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Commercial
Version: 3.0
Platform(s): linux, windows, osx
Updated: Thu Apr 26 2007
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Andy's PHP Knowledgebase is a MySQL Database driven knowledgebase management system.
It includes Q&A, easy search with browsing by article tags and keyword searching, comment and question submission, author login, submit and save for author sessions, powerful administrator functions and a professional and attractive interface.
The main purpose of the application is to store and manage article content for a knowledgebase, however application is very customisable, enabling any number of creative uses.
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Free
Version: 0.92.1 Platform(s): linux, windows, freebsd, osx, sun Updated: Wed Jul 9 2008 |
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Publish articles, faq, content, tutorials, knowledgebase articles easy. Admin area with adding, editing and publishing articles or faq, Add members easily, Search engine friendly urls for the published articles, Create and edit unlimited categories and sub-categories, Category and article weights to display, Publish attachments to articles, Keywords on article pages increases keyword density in search engines, Promotion packages to highlight the articles, Article features like Send article, Print article, Post comments.
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Free
Version: 1.00 Platform(s): linux, freebsd Updated: Sun Mar 16 2008 |
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Built with simplicity in mind the knowledge base manager comes with an admin backend where all submitted questions and answers are categorised.
Each question/answer is monitored which will aid you in finding which areas are in need of clarity throughout your website.
NEW FEATURES:
- Ratings - Email to a friend - Print page - Admin login - Add to favorites - SEO friendly urls.
The user end comes with a search option which allows searching by keywords or phrases.
The system is also tableless and built using CSS which can be altered with ease, enabling you to merge it seamlessly into your current designs or as a standalone application.
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Commercial
Version: v2.3
Platform(s): linux
Updated: Fri Feb 1 2008
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A tool to maintain a FAQ database. Features: Data stored in DB, Categoriy support, Various display options, Admin interface, Support for multiple languages, Search function, Support for multiple instances in one database, Own header and footer, FAQ rating system, Email FAQ-entry or FAQ-list, Admins can post FAQ-list to newsgroup, Users can write comments on FAQ, Users can post questions to the moderators, minimal knowledge base functionality, attach file to FAQ, and download FAQs for editing offline and the upload them again, or enter new FAQs offline and just upload (editor as java application available for seperate download).
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Free
Version: 4.21.04 Platform(s): linux, windows, freebsd, sun Updated: Thu Nov 29 2007 |
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